IT Technical Support
MYR 2,500 - MYR 3,500
Requirements :
● Candidate must possess at least SPM or STPM or equivalent.
● Minimum 1-2 years experience required in IT technicial support
● Must be able to handle basic hardware / software and have trouble-shooting skill
● Must be able to handle basic hardware / software installation
● Must be able handle basic network / printer configuration
● Possess driving license with own transport in order to travel to customer's site.
● Required language(s): English, Bahasa Malaysia, Mandarin
● Mandarin speaking is a MUST as we have Mandarin speaking customers.
● Good problem-solving skills
● PC assembly, installation, testing and troubleshooting.
● On site support for production PC issues, failures etc.
● Receive issues , update tickets accordingly to SOP, able to prioritize ticket resolution within SLA.
● Perform trouble shooting on: PC Hardware issues, network failure, bar code scanner, support windows 8-10, good in command prompt
