IT TECHNICAL PROJECT MANAGER

The Technical Project Manager will lead local and regional integrations with telecom operators and merchants. He will be responsible for validating flows and APIs, coordinating technical setups, ensuring test coverage, and delivering operational documentation. The role requires strong communication and autonomy to operate effectively with partners, including the ability to build local trust, overcome cultural barriers, and intervene physically or by phone when necessary to resolve issues.

Key Responsibilities

• Validate availability and completeness of flows and API endpoints (charging, cancellation, invoice, etc.)
• Draft, maintain and share clear technical documentation including starter kits and flow diagrams
• Coordinate local environment setup (VPN, IP whitelisting, SMPP…)
• Prepare and follow execution of testbooks with internal teams and external partners
• Validate technical & functional tests
• Support debugging and identify technical gaps during integration
• Ensure documentation is centralized and regularly updated in Jira, Sharepoint…
• Track progress and communicate blockers clearly with internal and external teams
• Work closely with DV teams (Business, Technical teams, Product…) and local partners
• Support Product team on product launch testing and debugging

Required Profile

• At least 5 years of experience, including 2 years or more in API development and significant experience in management.
• Familiar with API testing and debugging (Postman, Swagger, logs, REST, JSON)
• Ability to read and interpret technical documentation
• Familiarity with project tools (MS Project, Jira, Excel)
• Proficient in English (spoken and written); French is a plus
• Knowledge of telecom environments: SMS/USSD flows, DCB, SMPP, OTP is a plus
• Comfortable making direct contact with partners (calls, onsite if needed) to resolve blocking points
• Understanding of regional context and ability to interact with local stakeholders effectively

Soft Skills

• Autonomous, structured and dependable under pressure
• Strong communication skills, with the ability to navigate multi-stakeholder contexts
• Capable of escalating and pushing for priorities when needed
• Problem-solving mindset and ability to propose viable workarounds
• Culturally aware, able to adapt to local environments and build trust quickly

Open to occasional travel when project delivery requires physical presence