IT Systems Engineer (NYC)

AI overview

Build and optimize IT infrastructure while managing vendor relationships and troubleshooting for a dynamic team in a fast-paced blockchain environment.

Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.

Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.

We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.

We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!

The Role

Tempo is growing rapidly and we are looking for a trusted IT specialist who thrives in dynamic environments, loves problem solving under pressure, and can keep us operating at peak performance while building out our in-house IT expertise from 0 to 1 and beyond. This role is remote friendly

Responsibilities

  • Oversee, operate, and optimize our IT infrastructure

  • Build workflows and automation to help us move faster as we scale

  • Rapidly troubleshoot IT support requests for a fast-moving team primarily based in the US and EU

  • Evaluate, negotiate, onboard, and manage new vendors and tools for our growing team

  • Manage onboarding and permissions access across our internal systems and cloud environments

Qualifications

  • Knowledge of networking, endpoint management, and security best practices

  • Experience with administering Okta, Google Workspace, and Apple devices, as well as use of scripting languages and AI tools

  • Comfortable working in a fast-paced environment and able to operate effectively under ambiguity, with excellent communication and prioritization skills

  • Familiarity with contract negotiation and procurement processes

Attributes

  • Strong service mentality with a bias towards action

  • Simplifier - you easily translate IT solutions to help unblock issues for both technical and non-technical audiences

  • Able to seamlessly context-switch across short-term tasks and long-term projects

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