IT/Systems Engineer

Location: Candidates located within the Central European Time Zone (CET), (fully remote role)
Reports to: Director of Engineering
Start date: Between January 15 - February 1, 2026

Salary range: *compensation dependent upon location and experience

About the Role

We’re looking for an IT/Systems Engineer to help maintain the secure, reliable, and efficient infrastructure that supports our fully remote team. You’ll work across identity management, Google Workspace administration, device support, SaaS tooling, vendor coordination, and renewal management. This role is ideal for someone who is organized, proactive, and able to handle a broad range of IT responsibilities with clarity and ownership.

What You’ll Do

• Administer and maintain our Identity Provider (Okta), including SSO, provisioning, deprovisioning, application integrations, and access governance.
• Manage Google Workspace (email, groups, shared drives), ensuring reliable day-to-day operations and secure configurations.
• Support team members with IT issues across tools, accounts, devices, and permissions, ensuring fast and clear remote support.
• Support onboarding and offboarding: account setup, access control, tool provisioning, and process documentation.
• Track and manage renewals for SaaS tools and IT services, coordinating with vendors, reviewing usage, and ensuring timely approvals.
• Maintain documentation for IT processes, systems, and troubleshooting playbooks.
• As a member of the engineering team, support engineers with infrastructure-related tasks, including CI/CD pipelines, environment configuration, and troubleshooting build/deployment issues.
• Assist other engineers in maintaining and organizing Terraform state, access, and workflows, coordinating with engineering when updates or reviews are needed.
  

Required Qualifications

• Strong hands-on experience managing Okta (SSO, app integrations, user lifecycle management).
• Experience administering Google Workspace in a production environment.
• Comfortable supporting a fully remote team, providing clear and efficient remote-first IT support.
• Experience with common IT and collaboration tools (e.g., Slack, GitHub, Atlassian, etc.).
• Ability to manage recurring vendor relationships, contracts, and renewal cycles.
• Excellent organizational, communication, and documentation skills.
• Proactive mindset: ability to identify what needs to be done, communicate clearly, and move work forward independently.
• Familiarity with CI/CD systems (GitHub Actions, GitLab CI, or equivalent) to help engineers debug or streamline pipeline issues.
• Understanding of Terraform to collaborate with engineering on environment setup, permissions, and state management.

About Meedan

Meedan is a nonprofit focused on building digital tools and community-led programs that enhance the accessibility, reliability, and distribution of information — when and where people need it most. We codesign open-source tools and programs, enabling communities — especially those that have been historically underserved — to access the information they need to organize and mobilize. We also strive to make online ecosystems safer, more inclusive, and more equitable, so that existing pathways for content production and distribution can better serve the needs of all communities, regardless of their location, language, or income.

Our team members are distributed across multiple cities and time zones. Our team members are able to work flexibly and respond to challenges across a range of project areas. This includes the following:

• Flexible work from home
  
• Flexible schedule
  
• Support for home office
  
• Code of Conduct

Professional Development & Social Support (global benefits):

All candidates around the world have the following resources available:

• Professional development support
  
• Annual home office equipment stipend
  
• Monthly cell phone bill stipend
  
• Coworking office space stipend
  
• Mentorship program and regular learning sessions/seminars
  
• Optional team social activities online and offline (games, yoga, meditation and meals)
  
• Generous travel support for in-person meetings and retreats
  
• Paid subscription to meditation apps and other mental health resources
  
• Complimentary access to publications like the New York Times, the Wall Street Journal, and others
  
• Digital security training and support

Equity, Diversity and Inclusion

We actively recruit and encourage applications from individuals from historically underrepresented communities, including those who identify as LGBTQ+, women, people of color, and people with disabilities.