About Re:Build Manufacturing

Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America’s next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We leverage deep professional expertise and a candid, principled operating culture to drive differentiated outcomes. Ours is a fast-paced environment where individuals can stretch and be challenged to pursue their fullest potential.

Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. We’ve assembled a powerful set of complimentary capabilities and lines of business that enable us to pursue a wide range of end markets. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we’re leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment.

Opportunity

Exciting opportunity to work in a fast-growing multi-site manufacturing conglomerate. This will be an impactful role, and one in which you will enjoy working with industry veterans in a fast-paced environment with considerable learning potential and autonomy.  This position will be responsible for providing end-users with advanced IT support for hardware, software, applications, operating systems, and connectivity. This position will also provide occasional evening and weekend support. Seeking an individual with a customer service focus, strong organization skills, and superb communication and problem-solving abilities combined with a solid technical expertise. 

Critical Attributes:

• Exceptional organizational skills: able to perform in a fast-paced and dynamic work environment and document progress and activities to better the team
• Analytical problem solver who excels at addressing issues, even in situations involving unfamiliar applications or services
• Metrics Driven: keeps score with a desire to continuously improve
• Phenomenal teammate: enthusiasm and positive attitude, ability to work as a member of cross-disciplinary teams
• Capable communicator with good communication abilities in written and verbal formats
• Self-starter: not expected to know everything, you’re comfortable RTFM or using the Google but also know when to ask for help
• The ideal candidate must pass a background check and have reliable & acceptable references

Principal Responsibilities and Standards

• Responsible for the maintenance, configuration, and reliable operation of computer systems
• Designs, deploys, and maintains technical solutions to business problems with a focus on technology, documentation, and training
• Monitors, fixes, and solves hardware and software errors by running diagnostics, detailing problems and resolutions, prioritizing problems, and assessing impact of issues.
• Performs upgrades to server hardware, operating systems, and software to ensure the necessary levels of security, availability, and functionality of critically important services
• Implements appropriate processes for data protection, disaster recovery, and failover procedures, including execution, testing, and security of regular backups
• Leads desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Coordinates with IT personnel across all Re:Build sites and external service providers

Qualifications 

• 3-5 years’ experience administering IT systems and resolving user issues.
• Demonstrable understanding of Microsoft technologies including Windows 10/11, Windows Server 2012R2-2022, Active Directory, Microsoft 365 & Entra ID, Azure, and PowerShell through professional experience, certifications, and/or personal projects.
• Demonstrable understanding of networking concepts and methodologies to address challenges.
• Familiarity with virtualization technologies and cloud platforms, such as VMware, AWS, and Azure.
• Familiarity with other scripting, programming, or query languages such as Python, Bash, C#, JavaScript, SQL, KQL, etc. a plus.
• Familiarity with Linux and MacOS a plus.
• Experience supporting critical enterprise software (e.g., ERP and Manufacturing Execution Sytems area) a plus.
• Willingness to work occasional evenings and weekends.
• Willingness to travel (<10%).
• Fluency in written and spoken English.

Location Requirements

• 100% onsite in our Avon, OH location. 

The BIG payoff

We are a company who is going to make a difference in the industries and the communities in which we choose to operate.

Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at 617.909.6275.