IT Support Team Leader

📢 Join Novibet as an IT Operations Team Leader!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for IT Operations and thrive in a fast-paced environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is a leading GameTech company with a strong international presence. We operate in diverse markets, including Greece, Cyprus, Ireland, Canada, Brazil, Mexico, Chile, Ecuador, Finland, Italy, and New Zealand. With offices in Greece, Malta and Brazil, our mission is to deliver unparalleled sports betting and online gaming experiences to our rapidly expanding customer base.

Why Novibet

At Novibet, we are proud to be certified as a Great Place to Work, consecutively since 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth.

What you will work on

• Lead and manage the IT Operations team, providing guidance, support, and mentorship to team members
• Ensure the smooth operation of systems, networks, and infrastructure, monitoring performance and addressing any issues or incidents
• Collaborate with other teams, such as Development and DevOps, to ensure seamless integration and alignment of IT operations
• Implement and maintain best practices and processes for IT operations, ensuring compliance with security and regulatory requirements
• Oversee the planning, implementation, and management of IT projects and initiatives
• Manage vendor relationships and contracts for IT services and equipment procurement
• Stay up-to-date with industry trends and advancements in IT operations, identifying opportunities for improvement and innovation

What you bring

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in a leadership role within IT operations
• Strong knowledge of IT infrastructure, including networks, systems, and cloud services
• Experience with ITIL practices and frameworks
• Excellent problem-solving and decision-making skills
• Strong communication and interpersonal skills
• Ability to work well under pressure and handle multiple priorities
• Experience in the gaming or online betting industry (preferred, but not required)

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

• 💰Competitive Compensation: Attractive salary and bonus scheme
• 🧑‍⚕️Health insurance: Group health & medical insurance package
• 💻Top-Notch Equipment: All the tools you need for your role
• 🚀Career Growth: Focused career development, performance management, and training opportunities
• 🏋️Free access to our in-house gym to keep you energized
• 🚗Alternative Transportation: Shuttle buses & Carpooling options
• 🌍Inclusive Environment: A welcoming, international, and multicultural team
• 🎉Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.