Voltex Electrical is on the lookout for a proactive and detail-oriented IT Support Specialist to join our dynamic team. In this role, you will be the frontline hero ensuring that our staff's technical needs are met effectively and efficiently. You will provide exceptional support to enhance our team’s productivity and tackle a variety of IT challenges, contributing directly to the smooth operation of our business.
Your responsibilities will include troubleshooting hardware and software issues, managing network configurations, and providing support for our telecommunications systems. If you have a passion for technology, enjoy solving problems, and are committed to providing excellent customer service, we want to hear from you!
Requirements
Benefits
Voltex is passionate about good people, high quality, and your success.Voltex Electrical Accessories is an Australia and New Zealand electrical and data direct-to-contractor supplier with no shopfronts, providing a user-friendly online presence, personal service and a comprehensive range of high quality products, directly to Australia and New Zealand electricians.Established in February 2001, Voltex continues to achieve rapid, consistent growth by focusing on compliance, high performance and reliability, with an unflinching commitment to looking after electrical contractors, the guys that do the work.How it works!Voltex Electrical is a 'manufacturer to end-user' company, controlling everything from design right through to using only direct distribution from Voltex's own warehouses to account-holding licenced electricians.Being responsible for the Voltex brand, we take care of the design, build, certification, warranty, and distribution of all Voltex products, and partner with leading global players in production of circuit protection, industrial switch-gear and electrical accessories products.This has streamlined the supply chain, and removed many layers and expenses out of the distribution, and helps fund continuous improvements in high quality production, outstanding service and genuine warranty support, passing savings on to our electrical contractor friends.It's a very rewarding experience helping electricians reap the benefits of buying direct. The guy that does the hard work is the one who's benefited from Voltex’s innovations, and that's the way it was meant to be.The Voltex Advantage for Contractors.This gives Contractors a good recipe for success, and a competitive edge, in their own business. Forward ordering and buying online has meant a new way for the trade, and it's been a great honour to have the opportunity to help electricians make the change! Because we care about how electrical contractors get on.Voltex strive to support customers through exceptional service, offering same-day despatch for orders placed by 3.30pm, phone support from 6.30am to 8pm (7am on Tues due to company training), a 'No Questions Asked' return policy, and the 25 year warranty on all Voltex power points, switches and circuit control products.The 'Lifetime Returns, No Questions Asked', all freight paid returns policy makes it easy for contractors' forward ordering. Whether you over-ordered, changed your mind, or simply lost that job, return freight is free, and we’ll credit the returns straight to your account.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
IT Support Specialist Q&A's