IT Support Specialist (Ukraine)

About Us

STARK is a new kind of defence technology company revolutionizing the way autonomous systems are deployed across multiple domains. We design, develop and manufacture high performance unmanned systems that are software-defined, mass-scalable, and cost effective. This provides our operators with a decisive edge in highly contested environments.
We’re focused on delivering deployable, high-performance systems - not future promises. In a time of rising threats, STARK is bolstering the technological edge of NATO Allies and their Partners to deter aggression and defend Europe - today.

Your mission

We are looking for a dedicated specialist to take full ownership of the IT infrastructure and security operations for our Ukrainian office.

Responsibilities

• IT Administration & Support: Ensure the seamless operation of workstations (Windows, macOS, Linux) and local office infrastructure (Wi-Fi, LAN, VC).

• User Operations: Manage the full employee lifecycle regarding IT, including hardware provisioning, account setup (onboarding), and access revocation (offboarding).

• Information Security: Implement and monitor cybersecurity standards (MFA, disk encryption, OS updates). In the defense sector, security is our highest priority.

• Asset Management: Maintain an accurate inventory of IT assets and licenses, manage procurement, and handle service/warranty cases with vendors.

• HQ Coordination: Act as the Single Point of Contact (SPOC) for the Ukrainian team, collaborating with our global IT & Security teams in Germany to align local operations with global standards.

Qualifications

• 1.5+ years of experience in technical support, helpdesk, or system administration.

• Proficiency in Windows and macOS (Linux experience is a significant plus).

• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP).

• English level: B2 or higher for effective daily communication with colleagues in Germany.

• Security-first mindset: A proactive approach to identifying risks and a high sense of responsibility.

• Independence: Ability to prioritize tasks and resolve technical issues autonomously.

Nice to have:

• Experience with MDM tools (Intune, Jamf) or Identity Providers (Okta/SSO).

• Basic scripting skills (Bash, PowerShell) for task automation.

• Background in supporting engineering teams or working within the defense/international sector.

Recruiter for this position

For further information please reach out to Nadiia Hrebenyk via email: [email protected]