IT Support Specialist

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.

About the Role: 

As part of our continued growth, we’re expanding our internal IT team and seeking an IT Support Specialist to join us in Limassol. This is an excellent entry-level opportunity for someone with 2–3 years of IT support experience who is passionate about technology, eager to learn, and motivated to grow in a fast-paced, collaborative environment.

You’ll support payabl.’s teams by ensuring our internal hardware and software systems run smoothly. From setting up workstations to resolving daily tech issues, you’ll play a key role in maintaining operational efficiency and a seamless tech experience.

 Reporting Line: This role reports to Systems Administrator - Cyprus Lead

You will:

• Provide first-level IT support, assisting employees with hardware and software issues (e.g., laptops, printers, network connectivity, internal tools).
• Set up and configure computers, peripherals, and other IT equipment for new and existing employees.
• Provide day-to-day technical assistance and contribute to internal IT projects.
• Manage and resolve internal support tickets, escalating complex issues when necessary.
• Assist with onboarding and offboarding, including account setup, email configuration, and access management.
• Support a hybrid working model by coordinating onsite IT needs with team schedules.
• Maintain and troubleshoot devices in both Windows and macOS environments.
• Help maintain basic documentation for internal processes and troubleshooting guides.

What we need:

You’re a detail-oriented, solutions-focused individual who enjoys solving problems and empowering others through technology. Independent and resourceful, you know how to troubleshoot effectively, but you also value teamwork and collaboration. You’re curious, proactive, and looking for a place where you can grow and develop your IT career.

• 2–3 years of experience in IT support, help desk, or a similar technical role.
• Proficiency with both Windows and macOS environments.
• Comfortable working with Microsoft products, Google Workspace, and Jira.
• Strong troubleshooting skills for hardware, software, and networking issues; ability to think ahead to solve problems proactively.
• Good organizational skills and the ability to manage multiple tasks.
• Excellent communication skills in both English and Greek (additional languages are a plus).
• A flexible, team-oriented mindset with a willingness to adapt in a dynamic environment. 

The perks of being a payabl.er: 

• Drive in Style: Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability
• Future-Proof Your Finances: Jump on board, and after your probation period, we'll kickstart your Provident Fund
• Grow Without Limits: Our environment is all about nurturing your talents and fueling your ambition with endless opportunities for professional development. 
• Speak Like a Local: Greek language classes, offered twice a week for all team members.  
• Shop and Save: Get exclusive access to a discount card at various local businesses.  
• Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard. 
• Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.  
• Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter. 
• Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth. 
• Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month.

🚀 Our Hiring Process:

First Interview: Conducted by the Talent Acquisition team (30-40 min).
Second Interview: 1-hour Deep dive with Systems Administrator - Cyprus Lead
Final Behavioral Interview: Focused team fit, with participation of Chief Technology Officer with Systems Administrator - Cyprus Lead(1-1.5hours).

Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team! 

If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at https://www.payabl.com/privacy-policy