IT Support Intern

AI overview

Gain practical IT experience while supporting troubleshooting efforts, system monitoring, and contributing to real-world IT operations.

This role will provide hands-on experience in supporting daily IT activities, troubleshooting technical issues, and assisting with system monitoring. The trainee will learn practical IT skills while helping ensure smooth operations across Keywords.

Responsibilities:

  • Assist in troubleshooting basic hardware, software, and network issues.
  • Support the IT team in setting up computers, accounts, and applications for users.
  • Help maintain IT equipment inventory and documentation.
  • Participate in monitoring system performance and reporting issues.
  • Provide basic technical support to employees as needed.
  • Learn and apply IT best practices in daily tasks.
  • Assist in performing routine maintenance such as updates, patches, and backups.
  • Support IT projects such as system upgrades, migrations, or process improvements.
  • Document solutions for common technical problems for knowledge sharing.
  • Observe and shadow IT staff to gain exposure to real-world IT operations.
  • Participate in meetings or training sessions as required.

Requirements

  • Currently a student taking up Information Technology, Computer Science, or related courses.
  • Must be enrolled in practicum/internship units.
  • Basic knowledge of computers, operating systems, and networking.
  • Willingness to learn and apply new skills.
  • Good communication and teamwork skills.
  • Able to commit to the required internship hours.

Benefits

  • Internship allowance
  • Work equipment provided

Perks & Benefits Extracted with AI

  • Work equipment: Work equipment provided

COMPANY PROFILEEstablished in 1998 and floated on the London Stock Exchange’s AIM in 2013, Keywords(KWS) is the world’s leading provider of technical services to the fast growing, global video games market. Our 5,000 employees in 50+ Studios in 21 countries provide graphic art asset production, game development, audio, testing, localization and customer support services to most of the leading video game developers and publishers. We have a proven track record of organic and acquisition led growth and have successfully acquired and integrated 39 acquisitions since 2014. WHY WORK AT KEYWORDS STUDIOS? People that work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 43 global studios or working together virtually. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.https://www.keywordsstudios.com/

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