IT Support Engineer

We at TFP Fertility are on the lookout for brilliant minds and passionate hearts to join us in shaping the future of fertility health. Our fertility services, spanning 3 countries across Europe with IVF clinics and egg/sperm freezing, aim to use technology for a best-in-class fertility journey leading to the joy of starting a family!

Due to the passion, expertise, and reputation of our team, our clinics have grown into the leaders in the fertility sector, offering a full suite of treatment and diagnostic services, including PGT and IVM. At TFP Fertility, we provide all our patients with the care, understanding, and expertise that bring dreams to life. Our commitment to creating and changing lives is fuelled by our passion for what we do.

Science, research, and innovation are fundamental to our work, with over 33 years of pioneering fertility treatment. Many of our clinicians are internationally renowned specialists, and knowledge-sharing across clinics is routine to continually enhance our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.

The Role:

The IT Service Desk is the central point of contact for all IT related incidents and service requests. The IT Support Engineer is essential for maintaining the efficiency and security of technology within TFP, by combining technical proficiency with exceptional customer service.

You will be joining a friendly IT team, supporting users across 12 clinics in 3 geographic locations, using a combination of remote support tools and desk side/onsite support.

This is a hybrid role working 37.5 hours per week – Monday to Friday

3 days on site and 2 from home

The Location:

While the role is based primarily from TFP Nurture Fertility in Nottingham, you will be required to travel as necessary to other TFP

clinics in the UK on a regular basis and possibly Europe depending on the needs of the business.