IT Support Engineer
TLDR
Engage with cutting-edge technologies while being the first point of contact for IT support across multiple international offices.
- Preparing and configuring new hardware for Internal employees.
- Being the first point of contact in your respective office location.
- Resolve internal tickets on our Jira ticketing system.
- Work closely with other teams within the Enterprise IT department.
- Maintain the Asset inventory system to reflect correct data of IT assets.
- Knowledge of different Operating systems such as Windows,Mac OS, iOS and Android
- Great Communication skills both written and verbal
- Good troubleshooting skills
- Ability to work in a fast-paced environment
- Maintain and improve the current documentation used both internally and by our employees
- A good understanding of network principles and protocols.
- Knowledge of Cloud-based environments such as Google Admin and Azure
- Hybrid working - 3 days per week at the office, with flexibility for 2 days at home
- Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply).
- Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.
- Invest in your future – We match pension contributions up to 6%.
- Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.
- Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply).
- A great workplace experience – Talented colleagues, complimentary snacks and drinks, Monday breakfasts, and Friday lunches.
- A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun.
- Support for growing families – Up to 6 months of full pay for maternity leave.
- Stay active & save money – Cycle-to-work scheme and gym discounts.
- And there’s more… We’ll share even more perks related to your role when you chat with our Talent Acquisition team!
Benefits
Flexible Work Hours
Hybrid working - 3 days per week at the office, with flexibility for 2 days at home
Health Insurance
Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.
Cycle-to-work scheme and gym discounts
Stay active & save money – Cycle-to-work scheme and gym discounts.
Paid Parental Leave
Support for growing families – Up to 6 months of full pay for maternity leave.
Paid Time Off
Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.
LeoVegas Group is a leading innovator in the igaming industry, creating engaging and cutting-edge gaming experiences. We serve a global audience with a robust portfolio of online casino and sports betting products, backed by a team of over 2000 dedicated professionals harnessing agility and creativity across 19 locations. Our commitment to pioneering solutions sets us apart as a front-runner in this dynamic marketplace.