Are you passionate about helping others solve technology challenges? Do you thrive in fast-paced environments and enjoy being the go-to person for IT support? Evolv is seeking an IT Support Analyst to deliver outstanding technical assistance to our employees, ensuring smooth day-to-day operations and a secure, productive workplace. You’ll join a collaborative team dedicated to innovation, problem-solving, and continuous improvement.
In the first 30 days, you will:
Within 3 months, you will:
By the end of the first year, you will:
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
You will join the Cybersecurity & IT team and report directly to the Director of Cybersecurity & Technology. The team culture is built on trust, collaboration, ongoing development, kindness, authenticity, courage, drive, and fun. Decision-making is collaborative, with opportunities to recommend and implement solutions.
Location: Waltham, Massachusetts (HQ)
Training Period: Onsite for the first 30-45 days for training and onboarding (Monday – Friday, 8am – 4pm EST)
Post-Training: Potential flexibility for remote work, depending on individual performance and business needs
Schedule: Monday - Friday: 11:00am - 7pm EST
The hourly pay rate for this role is $27.00- $32.00 an hour. This role is nonexempt, meaning you’ll be eligible for overtime pay for any hours worked beyond the standard 40 per week. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location.
Please note that the compensation details listed in role posting reflect the hourly pay rate only, and do not include bonuses, overtime pay, equity, or benefits.
In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request.
During the hiring process, your recruiter will share:
We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.
Benefits
At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:
Our Benefits Include:
Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.
Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at [email protected].
Evolv participates in E-verify for all employees after the completion of Form I-9.
Evolv Technology provides touchless security screening systems that ensure safety without sacrificing the visitor experience. The company’s latest product, coupled with a thermal imaging package, spots concealed weapons and potential virus infection threats using advanced digital sensors and artificial intelligence that is incredibly accurate, discreet and delivers significantly more throughput than older technologies. Evolv Express™ has earned industry accolades such as the 2020 Edison Awards™ and Campus Security & Life Safety magazine’s Secure Campus 2020 Awards. A member of the International Association of Amusement Parks and Attractions, Evolv’s customers include hundreds of outdoor entertainment venues, corporations, airports, cultural landmarks, hospitals, schools, stadiums and large-scale events around the globe. Led by a team of security industry thought leaders with a track record for delivering first-to-market products, the company holds more than 100 patents. Evolv’s investors include Bill Gates, Florida Governor Jeb Bush’s firm, Finback Investment Partners, DCVC (Data Collective), General Catalyst Partners, Lux Capital, SineWave Ventures and STANLEY Ventures. The company’s partners include STANLEY Security and Johnson Controls.If you want to solve one of the most difficult issues of our time and save lives doing it, you want to work at Evolv. We are passionate, knowing that what we do and how we do it can affect life or death situations for our customers. At Evolv, you will have unparalleled exposure to all aspects of our business, working with a talented team of people who share our vision for a safer world. Equity is an important component of every compensation package. Unlike many startups, we offer a flexible work environment, a unique culture, and competitive benefits: medical and dental insurance, a 401(k) plan, and an unlimited vacation policy.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
IT Support Analyst Q&A's