IT Specialist

We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.

Currently, we are looking for an experienced IT Administrator to join one of Toogeza’s clients.

Location: Limassol, Cyprus — official employment

Work model: Hybrid (4 days on-site / 1 day remote weekly)

Office footprint: Support across three offices in central Limassol

Role overview

Hands-on site IT generalist keeping the Limassol offices running smoothly. Own end-user support, office hardware, ticket workflows, and vendor coordination—so teams can focus on their work.

Key responsibilities

• Provide in-person and remote helpdesk support across three nearby offices.

• Triage, resolve, and document requests/incidents in the ticketing system; contribute to the knowledge base.

• Set up and maintain Windows and macOS endpoints; onboarding/offboarding; asset inventory.

• Maintain office hardware: workstations, peripherals, networked printers (drivers/queues), and meeting-room AV.

• Perform basic network tasks (patching, cabling, switch/Wi-Fi checks) on MikroTik and HP Aruba gear.

• Coordinate external providers (ISPs, printing, cabling, hardware) and track outcomes.

• Help refine lightweight support processes as our service model and SLAs evolve.

• Assist with small office moves and upgrades.

Minimum qualifications

• Strong proficiency with Microsoft 365 (Office apps) and Google Workspace for end-user support.

• Practical experience administering Windows and macOS endpoints (setup, imaging, profiles, updates).

• Solid grasp of networking fundamentals (TCP/IP, DNS, DHCP, basic VLANs, Wi-Fi concepts).

• Proven experience installing and troubleshooting networked printers.

• Experience working in a ticketing system with clear, customer-centric communication.

• Russian is the main language. English for communication with part of the end-users and documentation.

• Ability to move between the three central Limassol offices during the day.

Nice to have

• Experience administering Google Workspace, Microsoft Entra ID (Azure AD), Active Directory, SharePoint; basic Azure operations.

• Hands-on experience with MikroTik and HP Aruba switch/Wi-Fi configuration, VLAN design/optimization; exposure to next-generation firewalls and VPNs; basic segmentation.

• MDM/automation familiarity (e.g., Intune/Jamf) and scripting with PowerShell/Bash to automate routine tasks.

• Familiarity with infrastructure monitoring tools (Zabbix, Prometheus, Wazuh) and basic alerting.

• Ability to maintain internal wikis/documentation (Confluence/MediaWiki/Notion) and write clear IT procedures and policies.

• Exposure to private cloud/virtualization (VMware/Proxmox/OpenStack).

• Basic Linux administration.

• Driver’s license and access to a car are a plus.
  

What we offer

• Official employment in Cyprus.

• A modern office in the heart of Limassol; day-to-day work across three nearby offices.

• Hybrid schedule: 4 days on-site / 1 day remote weekly.

• A practical, collaborative environment with room to grow your skills.