Crawley / Sussex area (Home-Based)
Up to £40k + Van + Overtime + On-Call
Want to be the go-to expert rather than just another engineer fixing tickets?
Focus Group needs an IT Solutions Engineer who's already a subject matter expert in networking, server infrastructure, or cloud technologies—and wants to lead complex projects while mentoring other engineers.
This isn't a reactive support role. You'll be leading solution design, delivering multi-technology projects, and acting as the technical escalation point for your specialism. If you're ready to move beyond day-to-day troubleshooting and into technical leadership, this is it.
What you'll actually be doing:
You'll lead delivery of small, medium, and large projects across SME to enterprise customers—both remotely and onsite. Think solution architecture within your technical specialism, complex fault resolution, infrastructure audits, and site surveys. You'll attend customer calls for technical discussions and scoping, design best-practice solutions, and interface with account management, vendors, and project teams to deliver what customers actually need.
Beyond project delivery, you'll act as the internal mentor and technical advisor for your area of expertise—providing leadership, creating documentation, maintaining knowledge base articles, and supporting colleagues on complex implementations. You're setting the standard for how we deliver technology solutions.
You'll bring:
Nice to have:
Experience in an IT managed service environment
Relevant vendor certifications (Microsoft, Meraki, SonicWall, Aruba, Cisco)
Active Microsoft certifications like MS-101, MS-100, AZ-104, AZ-140
Why Focus Group?
We're a 1,300-person Microsoft technology partner backed by HG Capital. We work with diverse customers from SME to enterprise, which means real variety in the projects you'll lead and the technologies you'll work with. You'll get genuine technical leadership opportunities with clear progression toward Team Manager, Technical Consultant, or Pre-Sales roles.
Home-based in the Crawley area with customer site visits. Salary up to £40k depending on experience, plus company van, overtime payments, and on-call allowances.
Welcome to Focus Group. Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill. Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times. Leaving you free to focus all your energy on the important stuff. Like growing your business. Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy Let’s connect. Let’s grow.
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Solutions Engineer Q&A's