Are you a solution-oriented architect who thrives on transforming complex business needs into clean, scalable systems? Fysiko Aerio is looking for a CRM Solution Architect to help lead their digital transformation journey. You’ll take the reins on a Salesforce ecosystem and integration platforms, shaping solutions that power the future of energy in Greece.
About the company
Fysiko Aerio is one of Greece’s leading energy providers with over 160 years of history and more than 500,000 customers nationwide. The company draws on its unique expertise and deep market knowledge to deliver innovative products and services, with a strong focus on digital transformation and creating a distinctive customer experience.
Guided by its four core values—consistency, active listening, simplicity, and a sense of uniqueness for each individual—Fysiko Aerio operates as a united team, driven by its purpose: to make people happy.
The IT team plays a central role in this ongoing transformation, supporting a wide range of customer-facing, billing, and integration platforms that ensure smooth and efficient operations. Fysiko Aerio is looking to grow its team with individuals who think long-term, move fast, and are passionate about building solutions that stand the test of time.
About the role
As a CRM Solution Architect, you’ll be responsible for leading the design and implementation of a CRM landscape, ensuring it integrates seamlessly with other systems such as billing and ERP. You will work closely with internal teams and third party vendors to build future-proof architectures that balance business needs, user experience and technical scalability. You will also act as the go-to person for CRM-related projects, advising on best practices, data flow, and technical decisions across departments.
Key Responsibilities
Own the technical design and integration strategy for the Salesforce CRM platform
Collaborate with internal stakeholders, development teams and vendors to shape scalable, secure solutions
Define architectural guidelines that align with performance, scalability, and regulatory requirements
Lead CRM-related projects and ensure smooth integration with OSB (Oracle Service Bus) and billing systems
Translate business processes into technical workflows and data models within the CRM
Perform Business Analysis activities with the business stakeholders
Stay up to date with Salesforce capabilities and roadmap to ensure long-term alignment
Contribute to broader IT architecture across the company
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
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