DigiCert
DigiCert

IT Project Coordinator

TLDR

Support delivery of Professional Services projects across regions while assisting a Senior Project Manager in ensuring high-quality project execution.

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

As IT Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories. 

You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.

 

What you will do

  • Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
  • Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.
  • Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.
  • Maintain and update project plans, risk logs, and status reports under guidance.
  • Track and report on project milestones, timelines, and deliverables.
  • Support the management of project budgets, timesheets, and invoicing processes.
  • Help ensure adherence to project governance standards and quality requirements.
  • Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.
  • Assist in resource planning and coordination with cross-functional teams.
  • Participate in post-project reviews and contribute to identifying areas for process improvement.
  • Provide administrative and operational support to the Professional Services team as needed.

 

What you will have

  • 3+ years of experience in a Software Project Coordinator or Scrum Master position at an IT or SaaS company (essential requirement)
  • Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)
  • Exposure to the full project lifecycle — from initiation to delivery — in any technical or business environment.
  • Experience working in a fast-paced, multidisciplinary organization.
  • Comfortable with engaging with global customers (strong stakeholder management)
  • Detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables. 
  • Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients.
  • Strong organizational and time management skills with attention to detail.
  • A motivated individual with a foundational understanding of project management principles and processes.

 

Nice to have

  • Previous experience working with global teams and across different timezones.
  • Basic understanding of PKI or digital certificate management concepts (training will be provided).
  • Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane

 

Benefits

  • Competitive compensation and comprehensive benefits package  
  • Generous paid time off, including holidays and additional leave options  
  • Family-friendly leave policies, including maternity, paternity, and other supportive leave programs  
  • Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources  
  • Pension, life insurance, and income protection benefits (location dependent)  
  • Employee Assistance Program with 24/7 confidential support for employees and their families  
  • Education assistance and professional development opportunities  
  • Access to LinkedIn Learning and continuous learning resources  
  • Employee referral bonus program and additional company perks and discounts  
  • Business travel insurance and global employee support programs 


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Benefits

Education Stipend

Education assistance and professional development opportunities

Health Insurance

Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources

Employee Assistance Program

Employee Assistance Program with 24/7 confidential support for employees and their families

Paid Parental Leave

Family-friendly leave policies, including maternity, paternity, and other supportive leave programs

Paid Time Off

Generous paid time off, including holidays and additional leave options

DigiCert is a global leader in intelligent trust, providing organizations with comprehensive solutions to protect their digital interactions. Through our AI-powered DigiCert ONE platform, we deliver a suite of tools for managing certificates, DNS, and risk mitigation, ensuring secure and authentic digital experiences for businesses across industries.

Founded
Founded 2003
Employees
500+ employees
Industry
Professional Services
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