IT Project Coordinator
TLDR
Support delivery of Professional Services projects across regions while assisting a Senior Project Manager in ensuring high-quality project execution.
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
As IT Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories.
You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.
What you will do
- Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
- Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.
- Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.
- Maintain and update project plans, risk logs, and status reports under guidance.
- Track and report on project milestones, timelines, and deliverables.
- Support the management of project budgets, timesheets, and invoicing processes.
- Help ensure adherence to project governance standards and quality requirements.
- Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.
- Assist in resource planning and coordination with cross-functional teams.
- Participate in post-project reviews and contribute to identifying areas for process improvement.
- Provide administrative and operational support to the Professional Services team as needed.
What you will have
- 3+ years of experience in a Software Project Coordinator or Scrum Master position at an IT or SaaS company (essential requirement)
- Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)
- Exposure to the full project lifecycle — from initiation to delivery — in any technical or business environment.
- Experience working in a fast-paced, multidisciplinary organization.
- Comfortable with engaging with global customers (strong stakeholder management)
- Detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables.
- Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients.
- Strong organizational and time management skills with attention to detail.
- A motivated individual with a foundational understanding of project management principles and processes.
Nice to have
- Previous experience working with global teams and across different timezones.
- Basic understanding of PKI or digital certificate management concepts (training will be provided).
- Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane
Benefits
- Competitive compensation and comprehensive benefits package
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
- Pension, life insurance, and income protection benefits (location dependent)
- Employee Assistance Program with 24/7 confidential support for employees and their families
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
- Employee referral bonus program and additional company perks and discounts
- Business travel insurance and global employee support programs
#LI-FP1
__PRESENT
Benefits
Education Stipend
Education assistance and professional development opportunities
Health Insurance
Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources
Employee Assistance Program
Employee Assistance Program with 24/7 confidential support for employees and their families
Paid Parental Leave
Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
Paid Time Off
Generous paid time off, including holidays and additional leave options
DigiCert is a global leader in intelligent trust, providing organizations with comprehensive solutions to protect their digital interactions. Through our AI-powered DigiCert ONE platform, we deliver a suite of tools for managing certificates, DNS, and risk mitigation, ensuring secure and authentic digital experiences for businesses across industries.
- Founded
- Founded 2003
- Employees
- 500+ employees
- Industry
- Professional Services