As an IT Operations Expert-Engineering Applications in the field of eCAD and SW you will be responsible for
- Primary responsibility for the support and operations of business-critical engineering software applications across the company (all stages of applications lifecycle)
- Insight into the application landscape in this field:
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Electrical CAD systems: EPLAN, RUPLAN, etc.
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IDEs: Rockwell Studio, Beckhoff TwinCat, Siemens TIA, MS Visual Studio, etc.
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Version Control Systems: Git, Azure DevOps, SVN, etc.
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Remote Service Solutions: Various VPN technologies
- Ensuring high availability and stability of applications and systems in daily operations
- Independent resolution of incidents to ensure high availability of systems
- Handling of consulting and service requests from our internal customers in the field of engineering, both on-site and worldwide via remote access
- Troubleshooting, configuration and administration of client- / server-applications (primarily Windows environments)
- Planning, implementing and documenting of updates, patches and bug fixes. Always with a focus on system stability and minimal disruption to our users
- Acting as a central support expert means to coordinate between engineering departments, internal IT teams and external providers / partners
- Supporting role in various projects (e.g. projects in regard of SW-rollouts or modernization / harmonization)
- Completed vocational training (or alternatively, degree) in computer science or a technically suitable field (e.g. electrical engineering or automation engineering). Professional experience is beneficial
- Basic knowledge in the field of industrial automation technology / electrical engineering is an advantage for this position
- Experiences with scripting and automation are advantageous (e.g. PowerShell, Python, Batch scripting)
- Knowledge in the field of software deployment (e.g. Intune)
- Experience in using and managing of virtual machines (e.g. based on VirtualBox / VMWare Workstation)
- Experience and knowledge about ITIL Framework is beneficial
- Analytical and structured working style, solution-oriented approach, high level of customer focus and good communication skills
- Willingness to engage with new topics
- Good English skills, written and spoken, Spanish (German language skills are an advantage)
Availability to travel in case of needed.
Por Syntegon y sus subsidiarias, la diversidad es una preocupación clave. Exclusivamente promovemos un ambiente donde todos los empleados, independientemente de su género, edad, origen, religión, orientación sexual, identidad de género o necesidades especiales, sean tratados de manera equitativa. Si esta oferta de trabajo utiliza únicamente la forma masculina, es por razones de legibilidad y se refiere a individuos de todos los géneros.
