IT Office Coordinator / Banking Sector

Mellon Technologies, on behalf of a leading Banking Group is seeking an experienced IT Workforce Management Office Coordinator to join the IT Workforce Management Unit, covering a key coordination and data-operations role. 

By joining this role, you will be part of a small, agile, high-impact unit and you will be responsible for supporting all operational, data, and reporting activities that enable the Unit’s smooth daily function — including management of databases, training records, MIS reporting, onboarding/offboarding processes, logistics, and internal workflows.

Your key responsibilities will be: 

• Managing, maintaining, and updating all IT WFM data sources and operational databases, ensuring accuracy, consistency, and timely availability of information.
• Preparing recurring and ad-hoc MIS reports, dashboards, and analytics using Power BI, Excel, and other data visualization tools, supporting decision-making across IT.
• Coordinating end-to-end training operations, including tracking participations, monitoring certification progress, updating learning records, and supporting Learning Needs processes.
• Handling onboarding/offboarding activities and activation workflows for internal staff and external partners, ensuring smooth execution and proper documentation.
• Providing logistical and administrative support across all ongoing initiatives of the Unit (events, extroversion activities, communication, data requests, audits, etc.), ensuring operational continuity.

Requirements

• 3 to 6 years of relevant experience in coordination, data operations, HR/IT support functions, PMO back-office roles, or similar positions within a structured organization.
• Bachelor’s degree in Business Administration, Information Management, IT, Economics, or a related field.
• Proficient in Power BI, Excel (advanced functions/pivots), and comfortable working with multiple data sources, reporting environments, and dashboards.
• Experience with data handling, record-keeping, reporting flows, and operational processes (onboarding, access activation, admin workflows).
• Advanced user of Microsoft 365 tools, SharePoint, and documentation standards.
• Fluency in English.
• Strong organizational skills, attention to detail, discretion, and a collaborative, can-do mindset— able to support a high-intensity unit that interacts with many IT and HR stakeholders.

Benefits

• Competitive salary.
• Continuous training .
• Career development opportunities.
• Dynamic and modern work environment.