IT Manager

IT Manager

Location: Stafford, Carver Road, ST16 3BP
Type: Full-time
Salary: £55,000 – £65,000 per annum (negotiable)

We’re recruiting on behalf of a growing, healthcare-focused organisation for a hands-on, forward-thinking IT Manager to lead and develop their IT function.

This is a newly created leadership role within a well-established business operating in the pharmacy and healthcare packaging sector. The organisation takes pride in its people-first culture, agile operations, and commitment to innovation—making this an excellent opportunity for someone who enjoys delivering practical change through technology.

The successful candidate will take full ownership of the IT function, manage a small in-house development team, and oversee the relationship with a third-party MSP provider. You’ll play a key part in shaping IT strategy, driving continuous improvement, and enabling smarter, more efficient ways of working across the business.

Key Responsibilities

  • Take full ownership of IT across infrastructure, systems, software, and security
  • Lead and mentor a small internal development team, setting clear KPIs and performance objectives
  • Manage the organisation’s MSP IT support provider to ensure consistent, high-quality service delivery
  • Deliver strategic 90-day plans aligned to wider business goals
  • Build and maintain dashboards and reports using Power BI, supported by SQL and Excel VBA
  • Plan and deliver IT projects from inception to completion, with a focus on long-term business value
  • Collaborate across departments to reduce inefficiencies and enhance system performance
  • Diagnose root causes of issues and implement permanent, effective solutions
  • Research and trial new software and tools, presenting recommendations to leadership
  • Establish and track key performance indicators to drive accountability and ongoing improvement
  • Keep the organisation up to date with relevant technological trends and opportunities

Requirements

About You

  • A hands-on IT professional with a balance of technical skill and strategic thinking
  • Experienced in leading small teams and managing third-party IT providers
  • Confident working in a fast-paced, agile environment
  • An excellent communicator, able to engage effectively with both technical and non-technical stakeholders
  • Detail-oriented, solution-focused, and committed to building robust systems and processes

Essential Skills & Experience

  • Proven experience in IT management or senior-level IT leadership
  • Strong technical skills in Power BI, SQL, and Excel VBA
  • Sound understanding of IT infrastructure, systems integration, and business software
  • A track record of delivering IT projects that align with commercial objectives
  • Experience overseeing managed service providers (MSPs)
  • Capable of setting priorities, planning effectively, and aligning IT strategy with business needs
  • Familiarity with BI tools such as Phocas is advantageous

Why Apply?

This is a unique opportunity to shape a newly formed IT function within a values-led business at the heart of the healthcare and pharmacy packaging sector. You’ll have the autonomy to lead with impact, deliver meaningful change, and play a key role in enabling business-wide performance through technology.

If you’re looking for a role where your expertise will be valued and your ideas will be heard, we’d love to speak with you.

To apply or find out more, please get in touch today.

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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Salary
£55,000 – £65,000 per year
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