Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

Our IT team assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology.

As an IT Security Intern at Rapsodo, you will have a holistic view of how Technology and Business Integrate, and responsible for a wide range of technologies not limited to systems administration, helpdesk, telephony administration, laptop/desktop computer build-up/replacement etc.

Key Responsibilities:

Be the 1st level support for inbound tickets and email based technical support for on-site and remote employees
Assist with setting up and configuration of laptop and desktop computers (OS Installations, Software Installs, etc.)
Assist the team with keeping the hardware inventory up to date
Develop and update Support Documentation as well as research information for incomplete documents
Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation, etc.
Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme
Assist with reviewing and analysing security vulnerabilities to identify false positives
Assist with conducting server/network/middleware security configuration assessments
Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities
Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices

Requirements

Absolute professionalism and discretion required due to exposure to confidential information

Pro-active, organized, and meticulous
Able to work independently in a fast-paced environment
Strong aptitude to learn and contribute
Possess strong analytical, problem solving, and interpersonal skills
Excellent written and oral communication skills to present ideas and results to technical and non-technical audiences
Being handy with gadgets and having experience building your own PC is a plus
Pursuing Diploma or Bachelor’s Degree in Information Technology, Cybersecurity, or any related discipline

IT Intern

TLDR