IT Intern

The IT intern will perform hands-on to support the team’s daily functions and will gain exposure to many different IT disciplines. This position will also gain real customer service and communication skills by interacting with a diverse set of individuals from all of Chief’s brands and subsidiaries. This position requires 20 minimum hours per week, with a review internship status after 6 months, and requires in-office/onsite presence.

Job Responsibilities:

• Develop customer service skills through daily communication with end users via email, phone, and walk-ins.
• Create, update, and close help desk cases in the ticketing system by evaluating the priority/severity of incoming requests and dispatching cases to appropriate personnel.
• Work rotational assignments within the IT department, including networking, system administration, procurement, service desk, business analysis, and application programming.
• Collaborate with the department team on service requests and projects specific to the assigned team.
• Provide technical assistance to staff and customers on hardware and software-related issues.
• Install, configure, and troubleshoot computer systems, hardware, and software.
• Monitor system performance and troubleshoot any issues.
• Attend meetings with key stakeholders, project managers, and department supervisors.
• Participate in training in key areas of the business, including online, in-person, and documentation.

Education:

• High School Diploma, or GED, required.
• Must be presently engaged in the pursuit of an associate or bachelor’s degree in the field of Computer Science, Information Technology, or a closely related discipline.

Qualifications and Skill Requirements:

• Knowledge of computer systems and software.
• Able to work independently and as part of a team.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Able to learn quickly and adapt to changing technology.

The Company:

Putting the needs of customers first has taken Chief Industries, Inc. from a small construction company in 1954, to a highly diverse company with a reputation for manufacturing quality products and offering unparalleled customer service. Through its many divisions and subsidiaries, Chief Industries employs over 1,400 skilled and dedicated employees who produce a wide variety of products, many of which are used around the world.

**Chief Industries Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the basis of equal employment opportunity for all and to providing employees and applicants with a work atmosphere free of discrimination and harassment. All employment decisions are based on professional demand, job requirements and qualifications, without regard to color, race, family status, religion or belief, or any other status protected by the laws or regulations in the settings in which work is being completed. Chief Industries Inc. will not tolerate any discrimination or harassment based on any of these characteristics. Chief Industries Inc. encourages all to apply for any available jobs. If you need additional assistance with the application process, please call 308-389-7200.**