Responsibilities
- Implement Windows-based infrastructure projects within their established practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements.
- Translate business requirements into Windows infrastructure design solutions.
- Work with service providers to design, develop, deploy and configure Windows infrastructure to meet resiliency, availability and data integrity needs.
- Ensure compliance to Authority's Technical Architecture and SG-TRM, as well as IM8 and Authority IT Policies for Windows environments.
- Manage Windows Infrastructure operations, projects and services to support application systems environments.
- Request to provision new Windows VMs for new systems deployment.
- Manage Windows system architecture, resource planning, infrastructure performance and system hosting environment from server hardware to Windows OS layer (excluding hypervisor and storage) in support of new applications.
- Serve as main Windows infrastructure single-point-of-contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and Windows infrastructure performance testing.
- Handover Windows Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP.
- Support Operations Engineer on Windows Infrastructure and Systems troubleshooting and maintenance.
- Assist in Windows Infrastructure Architecture review, support and endorsement. Review Windows hardening standards for OS, database and applications.
- Windows hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of Windows infrastructure components).
- Understand Windows systems operations environment including monitoring, patching, and maintenance procedures.
- Take care of end to end Windows operations and integrations with client machines.
- Expert proficiency with Microsoft Active Directory and Windows ecosystem, including:
- Active Directory Backup/Restore procedures
- Group Policy Object (GPO) creation, maintenance and troubleshooting
- Active Directory Migration/Upgrade planning and execution
- Windows Authentication/Authorization mechanisms
- Active Directory Site and Services connectivity design
- Government Commercial Cloud (GCC) Active Directory (EC2 instance) management
- GCC RDS Active Directory integration and management
- Windows Server roles and features (DNS, DHCP, Certificate Services, etc.)
- Windows clustering and high availability solutions
- Windows PowerShell scripting and automation
- Windows security hardening and compliance frameworks
Requirements
- Tertiary Education in Computer Science, Information Technology, or relevant technical fields is preferred.
- Minimum 3-5 years hands-on experience in Windows Server environments (2016/2019/2022), including Windows OS virtualisation technologies, Windows-based SAN storage integration, and Microsoft SQL Server databases.
- Strong expertise in Microsoft technologies including Windows Server, Active Directory, Exchange, SharePoint, and System Center suite.
- Proficiency in Windows PowerShell scripting, automation tools, and Windows deployment technologies (WDS, MDT, SCCM).
- Experience with Windows security frameworks, patch management, and compliance tools.
- Ability to take a broad, strategic perspective on Windows infrastructure whilst drilling deep to understand business needs and technical challenges.
- Ability to analyse and identify comprehensive Windows-based solutions considering all functional implications while developing workable solutions.
- Results and customer oriented with focus on Windows service delivery excellence.
- Team player with strong organisation and people handling skills in Windows project environments.
- Excellent communication skills, both oral and written, with the ability to present Windows technical solutions and influence stakeholders.
- Relevant Microsoft certifications (MCSA, MCSE, Azure certifications) would be advantageous.
- Experience with Windows monitoring tools (Performance Monitor) and Windows troubleshooting methodologies.
Benefits
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