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Alter Solutions

IT HR Support / with French

Porto , Portugal

TLDR

Provide lv1 and lv2 support via multiple tools, ensure KPI adherence, and collaborate within a hybrid Porto-based team.

The team is responsible for lv1, lv2 support 
The support is handle via several communication tool as Teams, Outlook and in some cases Hotline.
The support teams is all based in Porto. (Hybrid working model in Porto)
The Collaborator need to follow all the procedure to guaranty that the KPI are measured. And the extraction and presentation are the responsibility of the support team. 

  • Fluent in French
  • English B2
  • Having HR procedure knowledge is a Plus - as Recruitment, Talent Management
  • Having QA and Data Quality knowledge are a plus
  • Administrative mindset
  • Good communication skills, due to support core activity
 Alter Solutions

Alter Solutions is an international IT consultancy that specializes in software development and cloud computing, focusing on driving digital transformation for industrial sectors worldwide. With a diverse client base across industries like banking, aviation, and energy, Alter Solutions stands out by combining local expertise with a global network to deliver tailored and scalable technology solutions.

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