The team is responsible for lv1, lv2 support
The support is handle via several communication tool as Teams, Outlook and in some cases Hotline.
The support teams is all based in Porto. (Hybrid working model in Porto)
The Collaborator need to follow all the procedure to guaranty that the KPI are measured. And the extraction and presentation are the responsibility of the support team.
Careers at Alter Solutions. Find Great Talent with Career Pages. | powered by SmartRecruiters | Find Great Talent with a Career Page.
Be the first to apply. Receive an email whenever similar jobs are posted.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Service Q&A'sEnter your email address below to get notified whenever we find a similar job post.
Unsubscribe at any time.