IT Helpdesk and Endpoint - SCCM

AI overview

Utilize strong knowledge of Windows 10 and 11 to provide effective IT helpdesk support and endpoint management, while leveraging troubleshooting and deployment skills.

We are currently looking for IT Helpdesk and Endpoint for our Qatar operations with the following  terms & conditions.

• Strong knowledge of Windows 10 and Windows 11 features, architecture, and key differences.

• Hands-on experience with Windows deployment tools such as SCCM.

• Good understanding of Active Directory, Group Policy, Intune/Endpoint Manager.

• Experience in user data and profile migration (USMT, OneDrive Known Folder Move, or similar tools).

• Knowledge of application packaging, compatibility testing, and remediation for Windows 11.

• Ability to perform hardware readiness checks (TPM 2.0, Secure Boot, CPU/RAM/storage compliance).

• Strong troubleshooting skills in drivers, OS installation, licensing, and user profile issues.

• Strong communication skills for end-user support and training.

Joining time frame: Immediate

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