About AllTrails
AllTrails is the world’s most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us!
This is a U.S.-based remote position. San Francisco Bay Area employees are highly encouraged to come into the office one day a week.
What You’ll Be Doing:
Serve as our in-house MDM expert
Own lifecycle and asset management and streamline equipment policies across the company
Partner with people team in ensuring employees have a smooth onboarding and offboarding experience
Provide ad-hoc IT Support to all of our employees in a primarily Mac based environment
Office Network updates, LAN, etc
Provide audio and visual support in office conference rooms
Support organizational security and productivity initiatives
Vendor relationship management
Automating repetitive tasks
Requirements:
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
2-5 years of experience working in IT operations
Strong hands on experience with MDM (e.g., Kandji, JAMF, Jumpcloud) - managing both Mac and Windows
Good working knowledge of: IDP Solutions (e.g., Okta), Asset Management tools, Zoom, Slack, Atlassian, Google Workspace
Experience leading and managing IT projects autonomously
Evangelizing IT best practices throughout organizations
Willing to work 1 day a week at our HQ in San Francisco
Cross functional team player with a track record of building positive relationships with peers and others within your company
Ability to deal with some amount of ambiguity and a need for little to no guidance
Bias for actions
Humility, empathy and open-mindedness - no egos
AI Native: You naturally incorporate AI tools to enhance your work. You’re comfortable writing prompts, evaluating AI outputs, and enjoy experimenting with new ways to boost creativity, productivity, and decision-making
Bonus Points:
Passion for the outdoors
Scripting of any languages
Experience with AWS and/or Google Cloud Services
Our Commitment to You:
A competitive and equitable compensation plan. This is a full-time, salaried position that includes equity
Physical & mental well-being including health, dental and vision benefits + a monthly stipend for wellness expenses
Trail Days: First Friday of each month off to hit the trails!
Unlimited PTO
Flexible parental leave
Remote employee equipment stipend to create a great remote work environment
Annual continuing education stipend
Discounts on subscription and merchandise for you and your friends & family
An authentic investment in you as a human being and your career as a professional
Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.
AllTrails participates in the E-Verify program for all remote locations.
