SI-BONE is a fast-growing, publicly traded medical device company that is an industry pioneer in minimally invasive sacropelvic solutions. Our mission is to help patients rise up and reach for the stars, and our vision is to work together as the global leader to make sacropelvic conditions universally recognized and effectively treated through innovation, evidence, education, and advocacy.
IT Desktop Support
Location: Santa Clara, CA. Must be able to work onsite 5 days a week.
SI-BONE® is focused on helping patients in one of the most under-served, under-diagnosed, and under-treated areas in orthopedics, the sacroiliac (SI) joint. SI-BONE developed an innovative, patented implant to fuse the SI joint. The iFuse Implant System® provides a less invasive alternative to traditional sacroiliac (SI) joint fusion surgery and has been used in over 90,000 procedures to date.
We are a medical device company that is focused on improving the lives of patients with sacroiliac pelvic conditions. We are looking for people who are passionate about our mission and who are willing to work hard to achieve it. We are also looking for people who are:
The IT Desktop Support professional provides hands-on technical support to employees across the United States and, as needed, the EU. This role focuses on resolving end-user hardware, software, and access issues, supporting endpoint devices, and delivering high-quality customer service.
The position supports daily IT operations, endpoint lifecycle activities, and technology deployments while following established processes and procedures. All responsibilities are performed in compliance with applicable global regulatory requirements as defined in the SI-BONE Quality Manual, with adherence to the company’s Code of Conduct and industry regulations.
Salary range: $67,000- $80,000. The compensation range for this position is specific to the location and is in good faith what SI-BONE expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
Supplemental pay: bonus and stock
There are potential risks associated with the iFuse Implant System. It may not be appropriate for all patients and all patients may not benefit. For additional information on the company or the products including risks and benefits, please visit www.si-bone.com/risks.
We are aware of active recruitment scams using the SI-BONE name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology. We will never ask candidates to cash checks or make a payment in order to be considered for a position. SI-BONE only uses company email addresses, which contain “@si-bone.com” to communicate with candidates.
If you believe you’ve been a victim of a phishing scam, please visit the Cybersecurity & Infrastructure Security Agency at https://www.cisa.gov/be-cyber-smart/report-incident learn how to report it.
SI-BONE, Inc. is a global leading medical device company specializing in Sacropelvic Solutions™. The iFuse Implant System®, a proprietary minimally invasive surgical implant system to fuse the sacroiliac joint, was launched in 2009 to treat sacroiliac joint dysfunction. The iFuse Implant System portfolio has expanded to include include iFuse Bedrock Granite® and iFuse TORQ® for spinopelvic fixation surgery and treatment of pelvic trauma, respectively. With more than 95,000 procedures worldwide performed by 3,600+ physicians, and 125+ publications, iFuse is the leading choice in the surgical treatment of sacropelvic disorders. We are passionate about our Mission of helping patients rise up and reach for the stars and driven by our Vision of working together as the global leader to make sacropelvic conditions universally recognized and effectively treated through innovation, evidence, education, and advocacy. SI-BONE has been recognized as a Top Workplace in the U.S. in Cultural Excellence for direction in 2021, and Best-Led Companies in 2022. We were also named Top Workplace in 2021 and 2023 in the Bay Area. If you are looking to join a team and be a part of a company that is committed to its Vision and Mission, we’d love to hear from you!
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