IT Consultant Integrity & Law Operations

Responsible for the development, provision, implementation and support of Integrity and Law Business Applications.

Project Management:

• Effective steering and managing complex and strategic Integrity and Law IT projects throughout the entire project lifecycle

• Plan, execute, and deliver high-quality project outcomes on time and within budget

• Identify, assess, and mitigate project risks and issues through proactive management

• Develop and execute stakeholder communication plans to ensure transparency and alignment

• Lead project teams fostering teamwork

Service Management:

• Accountable for the overall service delivery for respective services

• Coordinate with external partners to manage application lifecycle and support

• Run a sustainable demand management process including budget control

• Responsible for the change coordination (and implementation) for respective services

• Ensure efficient problem management process for respective services

• Ensure that agreed Service Levels Agreements are met for respective services

• License management

• Hierarchical point of escalation

Cross-functional Collaboration:

• Fosters cross-functional collaboration with divisional IT departments and Key User groups to jointly develop and implement strategic solutions.

Application Provisioning & IT Systems Oversight

• Lead end-to-end application provisioning and coordinated cross-functional teams for seamless infrastructure integration.

• Ensures availability, performance, and compliance of IT business systems supporting Integrity and Law (e.g., CORE, Asterix, Compliance Hotline), while optimizing operational costs.

IT Business Consulting

• Provides expert guidance to the business management and Key User teams on IT strategies and solutions to drive competitive advantage.

• Ensured full support and alignment across all topics within the area of responsibility

IT Governance, Policies & Standards:

• Implements and continuously improve IT best practices, including project management, portfolio management, and service management.

• Optimizes internal department processes for increased efficiency and effectiveness.

• Ensures adherence to Continental IT standards, asset management protocols, and security controls.

• Identifies and executes cost-effective risk mitigation strategies in IT operations..

IT Sourcing & Vendor Management

• Evaluated and selected suppliers, leading contract negotiations in coordination with IT Purchasing and in compliance with Continental sourcing policies.

• Actively managed external service providers to ensure high-quality, cost-effective global service delivery

Qualifications:

• Bachelor’s or Master’s degree in Information & Communication Technology or a related discipline

• 3 to 5 years of professional experience in the IT application operations or project delivery

• Successfully implemented international projects with a volume exceeding €200,000

• Experience in leading teams or initiatives without disciplinary authority

• Strong background in working with international and cross-cultural teams

• Hybrid work setup
• HMO upon hire
• Values-based culture
• Learning Opportunities
• HMO upon hire

Ready to drive with Continental? Take the first step and fill in the online application.