IT Business Analyst

iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.

Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.

At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.

We’re looking for curious, driven people who want to create impact through technology—and grow with us.

We are seeking a dynamic and analytical IT Business Analyst to join our team and contribute to the design and implementation of solutions that improve our clients’ business processes and information systems.

Responsibilities

• Analyze business needs and capture requirements to support software solutions

• Document and communicate specifications to technical teams and clients
• Translate business requirements into functional and technical specifications
• Configure systems to implement business processes
• Participate in the design and optimization of business workflows
• Plan, prepare, and support User Acceptance Testing (UAT)
• Maintain continuous communication and reporting to stakeholders throughout project lifecycles
• Develop and maintain strong, trust-based relationships with clients

Requirements

• University degree (Computer Science or related field – a Master’s degree is a plus)

• At least 2+ years of experience as a Business Analyst or in software application consulting
• Experience in Business Automation and/or Digital Transformation projects
• Experience in analyzing and documenting business processes and requirements
• Good understanding of business systems (ERP, CRM, Workflow systems, or other enterprise applications)
• Ability to translate business needs into technical solutions
• Experience with document management and workflow solutions
• Strong analytical, organizational, and problem‑solving skills
• Excellent communication skills and a customer‑centric approach
• Excellent command of English

Benefits

• An attractive salary package

• Private health insurance plan

• Career development and growth opportunities

• Continuous training via personalized seminars

•  An amazing private & open-office workspace in Athens #LI_Hybrid
•  Stable and enjoyable working environment