IT Administrator - AV and Asset Management

The Position: The AV & Asset Management Administrator plays a critical role in managing and supporting audio visual systems across all ISN office locations. This position also directly manages the lifecycle and inventory of all IT and AV assets throughout the organization. The AV Specialist ensures seamless operation of AV technologies in conference rooms, training spaces, and shared environments, while maintaining accurate asset records and promoting responsible equipment usage.

Who should apply?

• 3+ years’ experience in AV support and asset management
• Experience with AV systems including projectors, displays, microphones, speakers, cameras and control systems
• Experience with AV platforms and technologies such as Zoom Rooms, Microsoft Teams Rooms, Shure, Logitech and Crestron
• Proficiency in troubleshooting AV hardware and software issues
• Familiarity with asset management platforms and inventory tracking tools
• Experience with asset lifecycles including procurement, deployment, maintenance, and retirement
• Able to regularly lift and move up to 30lbs

Responsibilities:

• Maintain centralized inventory of all IT and AV assets across the organization
• Troubleshoot AV issues in conference rooms, training spaces, and shared environments
• Collaborate with vendors for AV installations, upgrades, and repairs
• Understand and implement Microsoft Teams centric AV solutions, including licensing
• Regularly travel to other ISN offices (domestic and international) to perform audio visual and asset management related tasks
• Support ISO 9001 and ISO 27001 compliance through asset and AV management practices

Job Location: 3232 McKinney Ave Ste 1500, Dallas, TX 75204 (100% on-site position, Monday through Friday).

ISN Benefits*

• 100% company-paid monthly insurance premiums for employees and dependents
• Medical, Dental, Vision, and Life Insurance
• Employee assistance program
• 4% retirement matching 
• Long-Term & Short-Term Disability Coverage
• Paid time off
• 0-1 year – 15 day (pro-rated first year)
• 1-5 years – 20 days
• 5-10 years – 25 days
• 10+ years – 30 days
• Holidays – 13 paid holidays
• Monthly cell phone reimbursement
• Complimentary parking space or monthly reimbursement for DART public transportation
• Team-building activities and events, including quarterly kick-off meetings and community volunteer day
• Matching charitable gift program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.