ISV Partnerships Manager

Please note: This role will be based out of our Milton Keynes at least 3 days per week.

Are you a results driven sales professional with a proven track record of selling technology SaaS solutions via independent software vendor partnerships / channel partners? Do you possess a "can do" attitude and exceptional prospecting, new business development, and closing skills?

IF, you can answer Yes, viva.com is seeking an outstanding ISV Partnerships Manager to join the ever growing team. In this pivotal role, you will drive ISV partner acquisition working with some of the most advanced digital payments solutions available today!

Why viva.com?

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and over 1,215 devices. In the UK, Viva.com operates as an E-Money Institution authorised by the Financial Conduct Authority (FCA), offering an omnichannel payments platform that empowers businesses of all sizes to accept and manage payments — in-store, online, or on the go. 

Viva.com leads in Tap on Any Device technology, offers a high-conversion Smart Checkout for online payments, and provides a robust marketplace solution, enabling flexible, scalable, and future-proof payment journeys tailored to every business model. All technology is built in-house on Microsoft Azure, ensuring speed, security, and innovation at scale. 

Through its direct connections to local payment schemes and alternative payment methods, Viva.com supports 40+ payment options. Key features include Real-Time Settlement, Offline Payments, acceptance fees as low as 0% with the use of Viva.com’s business debit card, and Merchant Advance. 

With a growing ecosystem of 450+ tech partner-innovators, Viva.com is leading the shift to All-in-One business solutions, empowering merchants to adopt cutting-edge technology seamlessly and scale their business with ease. 

About the Role:

• IIdentify new ISV opportunities in the country;
• Monitor the software market for vendors suitable for the ISV program;
• Monitor the verticals to identify the major IT vendors offering services to merchants;
• Contact vendors suitable for the ISV program and present the program;
• Onboard new ISVs;
• Assist with the creation of the ISVs account;
• Coordinate the communication of the ISV with the TAM team to assist integration work;
• Manage merchants coming from ISVs;
• Coordinate the onboarding of new merchants, in collaboration with Lead Generation;
• Monitor revenue from individual merchants and individual ISVs;
• Identify deviations of revenue and trigger corrective actions;
• Manage relationships with ISVs;
• Conduct regular meetings with the ISVs to review collaboration;
• Escalation and internal follow-up on any issues affecting the services offered to ISV merchants;
• Monitoring of financial relationship of Viva Wallet with ISVs (invoicing, payments);
• Administrative & other tasks;
• Training on company's products;
• Sales/ISVs meeting preparation & presentation.

Requirements

• Be accomplished at new business solution selling both lead generation and closing.
• Experience of selling technology solutions through ISV partnerships/channel partners;
• Successful track record of creating partnerships;
• Ability to identify both business potential and added value in technology-driven commercial solutions;
• Hold sound commercial acumen, able to negotiate multi-partner commercial agreements;
• Be a strong stakeholder with engagement skills and the ability to interact confidently with a wide variety of people at all levels;
• Be able to work independently and as part of a team to deliver parallel projects;
• Hold a proven track record of continually meeting and exceeding sales targets;
• Desirable although not essential would be a background within EPOS peripheral sales;
• Strong language skills with the ability to speak English at business level.

Benefits

• A highly competitive annual salary (based upon experience);
• Sales bonus capped at 18 months salaries per annum;
• Private medical health insurance;
• 25 Days holiday rising to 30 with service + bank holidays;
• Car, mobile phone and laptop allowance;
• Fuel and parking expense allowance;
• A diverse multi-cultural working environment;
• Local office based in Milton Keynes.