Investigations Manager, APAC at Alo Yoga

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Investigations Manager will play a key role in supporting our global brand protection efforts in the APAC region by coordinating offline counterfeit investigations, overseeing test buy operations, and maintaining accurate case tracking systems. This individual will collaborate closely with investigators, enforcement partners (including Customs and local law enforcement), and internal stakeholders to ensure enforcement activities are well-organized, actionable, and aligned with strategic priorities. The ideal candidate will bring strong organizational skills, operational discipline, and experience managing multiple workflows in fast-paced, cross-functional environments.

RESPONSIBILITIES

Support and coordinate offline enforcement efforts in APAC, including test buys in global markets
Collaborate with field investigators and enforcement partners to ensure timely, complete, and well-documented execution
Conduct research to support case development and flag relevant leads for escalation
Maintain case tracking systems, ensuring investigation updates, status changes, and enforcement outcomes are accurately documented
Assist in compiling case summaries, data logs, and investigation status reports
Partner with online enforcement team to convert digital insights into actionable offline investigations
Coordinate with legal and compliance teams to improve operational processes, streamline communication with enforcement partners, and develop enforcement priorities and escalation strategies
Support onboarding of new investigators and provide documentation to align them with program expectations
Assist in identifying process improvements related to investigation workflows and global monitoring and enforcement

QUALIFICATIONS

2–4 years of experience in brand protection, investigations, legal operations, compliance, or an operational enforcement support role
Strong project coordination and organizational skills; ability to manage timelines and vendors across multiple investigations
Familiarity with counterfeiting trends and how brand abuse manifests in physical or online-to-offline channels
Clear communicator with the ability to organize and escalate relevant case information
Experience maintaining or contributing to structured tracking systems
Experience supporting field enforcement operations, managing test buys, and coordinating vendor activities
Background working with investigative partners and law enforcement partners
Strong working knowledge of Excel or other tracking/reporting tools or software
Currently based in Hong Kong or APAC.

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Investigations Manager, APAC

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