Intersectional Flight Coordinator

Mid-Senior Career Level

Start Date: November 1, 2023

Duration of contract: 9 to 12 months

Objective

Since 1971, MSF provides medical assistance to people affected by conflict, epidemics, disasters or exclusion from healthcare. Our actions are guided by the principles of impartiality, independence and neutrality. We rely on a network of medical and logistical professionals to deliver our life saving medical aid in the areas that need it most. MSF is carrying out activities in over 80 countries, employing around 45,000 people worldwide.

The MSF Intersectional Flight Coordinator is responsible for defining, developing, managing and coordinating the MSF Air Operations in support to MSF activities in a specific territory. Ensuring the technical and operational management of all air operations involving MSF passengers and cargo, compliant to MSF air operations standards, protocols and procedures, in order to enable and ensure flight safety and optimal use of aircrafts.

Your Main Responsibilities

• Responsible for the set up and management of the MSF air operations in the country, defining the requirements (office set up, equipment, staff, etc..) and managing the budget in order to respond to the operational and evacuation needs of the different missions present in the country.
• Ensure the implementation and application of the national/international rules, regulations and procedures defined in the Standard Operating Procedures (SOP) and as agreed upon by the different sections. Securing overfly, landing approvals, confirmation, permits to operate all flights and all relevant inspection documents from Civil Aviation
• Coordinate the flight planning, overseeing load control, passenger and cargo check-in and flight tracking. Coordinate and manage the packaging and loading of cargo on the flights, ensuring the documentation is properly prepared and validated. Ensuring that all MSF sections are informed about cargo and passengers scheduled on each flight.
• Responsible for the Jet A1 supply management in the mission and for controlling the aircraft equipment requirements.
• Focal point for flight safety, security and evacuation - Taking necessary decisions such as refusing passengers or cargo, changing or cancelling an MSF flight due to security or safety reasons, etc.
• Act as the coordinator between the crew and MSF team
• Responsible for communication with the different actors (civil aviation authority, airport and ATC) and for the Search and Rescue (SAR) operations (coordinating with aircraft’s operator, national authorities and/or other organizations)
• Manage the flight operation team and Air Operations Cell staff in collaboration with the Human Resource Coordinator (recruitment and training) as well as training the MSF staff at capital and field level on MSF Air Operations and briefing/debriefing crews.
• Responsible for follow up and control of all invoices/expenses regarding air operations (fuel, airport taxes, navigations and parking fees, accommodation for the crew)
• Responsible for sending to the Air Operations Cell the Aircraft Utilization Report; reporting to the Head of Mission and Air Operations Cell any air hazards or incidents regarding MSF flights.

Experience

• International experience with MSF or with another humanitarian organization
• Experience working in remote locations and/or unstable contexts.

Education

• Technical / logistics degree / diploma together with a Flight Dispatcher and/or Professional pilot license\
• IATA dangerous goods regulations certification is an asset.

Knowledge / Competencies       

• Strategic Vision 
• Leadership
• People Management and Development 
• Service Orientation
• Teamwork and Cooperation 
• A demonstrable interest in the region and in humanitarian issues
• Essential computer literacy 

Languages

• Fluent in English & French

MSF Offers

As an international staff leaving for an overseas assignment, you will receive:

• A fixed term contract for the duration of the assignment
• 1 week of holiday for every 3 months of assignment
• Initial preparation before your first assignment
• Detailed briefings
• Psychosocial assistance
• Salary based on previous work experience and country of residency.
• Coverage, such as medical care and vaccination package, accident insurance, including repatriation.
• Accommodation and round-trip transportation to and from the field as well as travel costs
• Per diem (calculated according to local cost of living) to cover daily expenses
• Travel costs and visa administration
• Debriefing and personal career advice as well as training opportunities

Deadline for applications: October 9, 2023