Internship Logistic (Customer Service)

We are looking for an enthusiastic and detail-oriented Logistics Intern to join our customer service team in Dresano, Italy. This internship offers a valuable opportunity to gain hands-on experience in logistics operations while developing customer service excellence. You will work alongside experienced professionals to support our logistics and customer service functions, ensuring smooth operations and exceptional customer experiences.

• Assist in processing and tracking customer orders through our logistics system
• Support the coordination of shipments and deliveries while maintaining accurate documentation
• Respond to customer inquiries regarding order status, shipping, and logistics-related questions in a friendly and professional manner
• Perform data entry tasks related to logistics operations and customer information with precision and attention to detail
• Collaborate with team members to resolve customer issues and ensure timely problem resolution
• Monitor and update tracking information to keep customers informed
• Assist in preparing reports on logistics metrics and customer service performance
• Maintain organized records and ensure compliance with company procedures and standards

• Working student or Batchlor degree
• Strong organizational and time management skills
• Good written and verbal communication skills in Italian/English
• Proficiency with basic computer applications and Microsoft Office Suite
• Detail-oriented with strong attention to accuracy
• Teamwork and collaboration skills

Ready to drive with Continental? Take the first step and fill in the online application.