Intern for Customer Service & Admin - SU5, Shah Alam

Shah Alam , Malaysia
internship

AI overview

Assist with inbound and complaint calls, manage service appointments and documentation, and prepare service schedules while gaining opportunities for permanent employment.

In this role you will be responsible for:

  • Assist to pickup inbound calls
  • Assist to handle complaint calls
  • Perform appointment calls to confirm service appointments
  • Check service backlogs, perform service re-planning and issue necessary tickets, etc.
  • Docket compilation, prepare service schedule

Duration: Depending on your university's requirement

Requirements

The ideal candidate will possess:

  • Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course)
  • Has own transport to travel to work on daily basis

Benefits

  • Monthly allowance
  • Opportunity to be absorbed as permanent employee (based on your work performance)

Location of this branch:

Rentokil Initial (M) Sdn Bhd.

No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.

Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!

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