About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
We see more and more payment methods coming to the Buy Now Pay Later, Wallets, Bank Debits and Bank Transfers space. These provide more benefits to merchants and enable functionality that was not present before. These innovations are only increasing as new payment methods come to market each month.
The Local Payment Methods (LPM) TechOps team is a key component to Stripe’s global strategy in the US market. We are focused on increasing the coverage and adoption of locally preferred payment methods for all our users. Our mission is to reduce the barriers faced by large and emerging businesses around the world by abstracting away the complexities of payments.
What you’ll do
Technical Operations roles in LPM are a dynamic and key component of Stripe's success. Focused on financial partner integrations and funds flow expansion, we sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation. We partner closely with various other payment and infrastructure engineering teams to deeply understand and tackle the technical and real-world challenges of Stripe’s payments stack.
Responsibilities
- Become a domain expert in an area of Stripe’s money movement stack
- Handle inquiries from internal Stripes and external partners' technical teams, often requiring detailed investigation and sometimes code changes
- Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages
- Organize and direct complex technical changes and projects between Stripe and our partners
- Identify and automate inefficient or unnecessary manual processes through code changes, partner agreements, or making and coordinating more complex code changes across Stripe
- Design future anomaly detection systems and tools to ensure that data flowing through our partner and internal systems is reliable and correct
- Collaborate across the company, including engineering, accounting, financial partnerships and product, to trace and account for billions of dollars moving through the Stripe platform
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.
Technical Operations roles are one part coding and one part managing projects. The ideal candidate will have experience in both, but successful candidates may index more highly in one or the other. The preferred qualifications are a bonus, not a requirement.
Minimum Qualifications
- Knowledge of and experience with payment technologies, local payment methods, and ecosystems in US markets
- Ability to write high quality code. We work mostly in Ruby and Java. However, languages can be learned: we care much more about your general coding skill than knowledge of a particular language or framework
- Comfort with developer tools (e.g. git), and an ability to make well-scoped code changes in Stripe's codebase
- Comfort using SQL to navigate Stripe's data and diagnose the scope and urgency of issues
- Great communication skills, with an ability to frame messages appropriately for technical and non-technical audiences
- Have experience mentoring junior team members in technical skill development, operational strategy and problem solving
- Great technical problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods. These include (but aren't limited to): reading/writing code, reading documentation or partner specifications, running debugging programs, reading logs, asking well-formed questions to domain experts, or digging into the raw data through various interfaces
- Will to deliver results, with an ability to establish priorities and reliably execute on solutions (often with hard external deadlines)
- Instinct to produce work that increases the impact of others, and helps us scale and grow (e.g. documentation, tools)
