Design and operate the integration layer for People Products, focusing on high-volume workflows, ensuring reliability, and enhancing employee experience.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We’re looking for an Integration Engineer to design, configure, and operate the integration layer that powers People Products at scale. This role is responsible for how data, events, and cases flow across our People & Places technology ecosystem, ensuring reliability, security, and operational efficiency across high-volume, business-critical workflows.
You will lead complex, cross-platform integration initiatives across Unily, Universal Bot (IBM Watson), ServiceNow (ITSM), Syndio, Better Up, HR Acuity, Unum, Fidelity, and Workday. This role will report into People Products leadership and partner closely with Enterprise Architecture and Platform Engineering teams (BTT).
You’ll be part of our People & Places organization, whose ambition is to make People Experience a core differentiator, on par with our customer-facing products. The People Products team builds cloud-based, scalable, compliant, and deeply integrated solutions that reduce operational friction, improve employee trust, and enable People teams to scale without linear headcount growth.
This role is foundational: success is measured in fewer manual handoffs, lower failure rates, and trusted system-to-system orchestration.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Toast builds an all-in-one platform specifically designed for restaurants, integrating tableside and online ordering with labor management tools. Our technology empowers food service businesses to thrive in the digital age, enhancing operations, increasing sales, and improving employee satisfaction. With insights from the restaurant industry, we deliver an intuitive solution that allows owners to focus on what they love most: their business.
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Integration Engineer Q&A's