Integration Engineer

Integration Consultant – Healthcare Interfaces, Interoperability: Cloud Fax & Secure Document Exchange Solutions

About the Role:

As an Integration Engineer you will lead the design, configuration, and deployment of healthcare interfaces and integrations, including the creation and delivery of Statements of Work (SOW) for our clients. You’ll work directly with healthcare providers, payers, and other healthcare organizations, ensuring seamless, secure, and standards-based data exchange using HL7, FHIR, and related protocols along with custom APIs. You will also be responsible for the implementation and integration of Cloud Fax and Secure Document Exchange Solutions. This is a hands-on technical role requiring deep experience with interface engines, healthcare data standards, IDP, and secure APIs.

About Concord Technologies:

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us!

Essential Functions:

• Implement and support integrations using interface engines (e.g., Mirth Connect, Rhapsody, Cloverleaf, Ensemble), including message transformation, routing, and error handling
• Design, configure, and maintain interfaces using HL7 v2.x, HL7 v3, CDA, and FHIR R4/R5 (RESTful APIs) between EHRs, external systems (healthcare providers, billing, HIEs, etc.) and Concord.
• Map and transform healthcare data between HL7, FHIR, JSON, XML, and flat file formats.
• Deploy, configure, and maintain secure APIs for healthcare data exchange, including authentication, authorization, and encryption best practices.
• Implement authentication and authorization protocols (OAuth2, OpenID Connect, JWT) for FHIR-based integrations and secure APIs.
• Monitor, troubleshoot, and resolve interface and integration issues.
• Maintain comprehensive documentation for interface workflows, message structures, API specifications, and integration configurations.
• Create and deliver Statements of Work (SOW) for integration and implementation projects, ensuring alignment with client requirements and organizational standards.
• Collaborate with stakeholders to gather requirements, define interface specifications, and build test plans.
• Ensure all integrations comply with HIPAA, HITRUST, and other regulatory and security standards.
• Stay current with evolving interoperability standards (e.g., FHIR, SMART on FHIR, HL7 accelerators).

Required Qualifications:

• Proficiency with HL7 v2.x, HL7 v3/CDA, and FHIR (resource modeling, RESTful APIs).
• Experience with at least one interface engine (Mirth Connect, Rhapsody, Cloverleaf, Ensemble, etc.).
• Strong experience developing and supporting secure APIs for healthcare data exchange.
• Strong understanding of healthcare workflows, data exchange, and clinical systems.
• Familiarity with authentication/authorization protocols (OAuth2, OpenID Connect, JWT).
• Familiarity with troubleshooting, scripting, and SQL querying.
• Experience with
  OCR, natural language processing (NLP), and machine learning tools to automate the ingestion and validation of unstructured and semi-structured medical documents.
• Bachelor’s degree in Computer Science, Health Informatics, or related field (or equivalent experience).
• Excellent communication and documentation skills.

Preferred Qualifications:

• Experience implementing Cloud Fax and Secure Document Exchange Solutions in healthcare environments is a plus.
• Epic Bridges or Interface Analyst certification.
• Experience with SMART on FHIR applications or Epic App Orchard.
• Knowledge of cloud-based integration (AWS, Azure, GCP).
• Familiarity with healthcare vocabularies (LOINC, SNOMED, RxNorm), X12, and IHE profiles.
• Experience with intelligent document processing platforms and healthcare data integration.

Compensation Range: $85,000 - $100,000 plus 20% bonus. Range can flux dependent on experience, education/training, etc.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off + sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
  • Pet insurance
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.