Intake Administrative Coordinator - Healthcare (English C1)

The Administrative Coordinator serves as the heartbeat of the practice — the first point of contact for new clients and the bridge between therapists, patients, and operations. This role ensures smooth daily coordination, manages the full client intake experience, and maintains organized, accurate systems behind the scenes. The ideal candidate combines warmth and professionalism with strong communication, organizational, and technical skills.

Key Responsibilities

• Fluent in English with excellent written and verbal communication skills
• Proficient in Google Sheets/Excel and capable of maintaining structured data and reports
• Highly tech-literate; comfortable with EMR systems, scheduling tools, and digital communication platforms
• Minimum 2 years of administrative or coordination experience in a professional or healthcare environment
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced setting
• Empathetic, composed, and professional in all client interactions

Requirements

• Experience in a mental health or therapy practice environment
• Familiarity with SimplePractice or other EMR software
• Background in marketing coordination or social media management
• Deep alignment with the client’s values: Full Cup First, Humble Confidence, Cultivates Community, Commitment to Connection, and Trust

Benefits

• Competitive Salary: COP $3.800.000 and performance bonus up to $500.000 COP
• Work From Home

• Training & Development
• Opportunities for professional growth and development.
• A collaborative and supportive international team environment.
• Permanent employment contract with all mandatory legal benefits