Instructional Designer II

Why Wellthy is for you!

At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones.

We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible.

Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery.

Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike.

We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members.

We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us.   

As our Instructional Designer II, you will design, deliver, and enhance learning programs that enable our teams to do their best work and deliver on Wellthy’s mission. Building on your foundation in learning design and facilitation, you’ll partner with subject matter experts and business leaders to create engaging, effective learning experiences that support skill development, employee engagement, and operational excellence.

In this role, you’ll play a key part in enabling and coaching both new and seasoned care team hires, ensuring they are fully prepared, confident, and connected to Wellthy’s culture and standards. You’ll also collaborate closely with peers and cross-functional partners to continuously improve the learning experience across the organization.

You will report directly to our Senior Learning Experience Manager.

To be successful in this role:

Program Design & Development

• Design, develop, and facilitate a comprehensive curriculum tailored for a distributed workforce, ranging from self-paced eLearning and interactive videos to engaging live virtual training sessions
• Develop training that includes videos, gamification, simulations, narration/audio, PDF resources, and case study scenarios
• Collaborate effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end, using skills in project management, consultation, instructional design and development, implementation, and technology
• Maintain and update existing learning content to ensure accuracy, consistency, and alignment with Wellthy policies and values
• Lead the assessment of the current training portfolio and proactively perform gap analysis
• Proactively lead organization-wide internal initiatives or events related to engagement and learning and talent development
• Be a go-to resource for managers and other colleagues in the functional training space
• Support the integration of new tools and technologies to improve learning accessibility and engagement

Facilitation & Enablement

• Design and facilitate training for teams and internal groups
• Reinforce learning through follow-up coaching, feedback sessions, and ongoing support to enhance performance
• Foster a positive, inclusive virtual learning environment that encourages participation and knowledge sharing

Collaboration & Continuous Improvement

• Collaborate with peers to share best practices, improve facilitation methods, and strengthen team learning resources
• Manage training approaches, providing consultation and support for managers to engage and retain new talent
• Gather learner feedback and program evaluation data to recommend content or delivery improvements
• Maintain organized training documentation and ensure materials are accessible and up to date in shared systems
• All other job duties assigned

Qualifications

To be successful in this role, you’ll need to be open to learning, experimenting, and evolving. Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus.

• Bachelor’s degree required
• 3–5 years of experience in learning and development, instructional design, or related field
• Demonstrated experience creating and delivering remote, engaging learning programs in a professional environment
• Strong virtual facilitation and presentation skills with the ability to adapt to multiple audiences
• Proficiency in learning tools such as Articulate 360, Canva, Camtasia, Vyond, or similar authoring and design platforms
• Working knowledge of adult learning principles, needs analysis, and program evaluation
• Strong project coordination and collaboration skills, with the ability to manage multiple priorities in a dynamic environment
• Excellent written and verbal communication skills

Qualifications that are preferred but not mandatory:

• High emotional intelligence with a keen sense of professional judgment
• Mastery of business etiquette and soft skills, ensuring all communications are professional, persuasive, and contextually appropriate
• Experience in healthcare, digital health, or employee benefits industries
• Experience with video editing in Premiere Pro, DaVinci Resolve, or similar
• Familiarity with AI or emerging technology that supports learning delivery or efficiency
• Experience coaching or enabling new hires in a high-growth or service-oriented environment
• Comfort using learning management systems (LMS) and tracking program data for reporting

Total Rewards Package

The starting salary for this position is $66,000-$76,000 per year.

• Remote work environment.
• Medical, dental and vision benefits within 30 days of hire.  
• Retirement saving account with matching company contributions.
• Mental health benefits.
• 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days).
• Sick and Caregiving Days.
• Professional development initiatives for growth.
• Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave.

Role Requirements: 

To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment.

Location

This is a remote and US states based opportunity. We ask that you work in a location that is:

• Private, with secure (not public) internet and phone access
• Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating
• Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space 

Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia.

What’s Next?

We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume.  We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above.   We look for our Wellthians to enhance and advance our company from their past experiences.  Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for.  We hope that you’re encouraged and even excited by that to get started with our process. 

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law.

For information about our Applicant Privacy, please review here: https://app.getguru.com/card/iRgBL8yT/Applicant-Privacy-Policy

For those who require reasonable accommodations, please let us know on your application or email us at [email protected].