Institutional Operations Services Officer

In our Middle Office department, you will be working within the Institutional Operations Services team.

• Answer and/or coordinate operational requests/issues in the areas of payments, settlement, corporate actions and taxes, for mainly institutional or AM clients coming from the different Institutional Sales desks.

• Support Back Office teams with their requests to external partners.

• Coordinate transfer requests for large institutional clients and liaise with Securities Specialist, Settlement team and Middle Trading.

• Support the Payment team with payment-related activities by leading and following up on investigations.

• At least 3 years of experience in Back-Office Services or Sales Support 

• Reliable, with strong learning capabilities and the ability to adapt well in a continuously changing environment.

• Ability to handle multiple tasks and prioritize effectively.

• Client-service oriented, with excellent communication skills.

• Strong analytical skills with a high level of attention to detail.

• Fluent in French and very good command of English, with excellent written and verbal skills.

• Knowledge of Payments, Corporate Actions, Taxes, and Settlement would be an asset.

• Proficient in Microsoft Office (Excel and Word).

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