Meltwater
Insights Analyst (Tamil Proficiency)
TLDR
Contribute to bespoke reports and project management for clients, focusing on both quantitative and qualitative media analysis to deliver actionable insights.
What We’re Looking For:
Join Meltwater's Client Insights team, where you'll step into the role of an Insights Analyst, contributing to our bespoke reports and project management for esteemed clients. Your analytical skills will shape customized reports and assist in managing key projects, utilizing both quantitative and qualitative media analysis to offer actionable insights. Working closely with internal teams and clients, you'll ensure timely delivery of high-quality reports, continuously refining techniques to meet evolving client needs. As a pivotal member of our data-driven approach, you'll collect, organize, and analyze customer research metrics to inform critical business decisions. Your duties will encompass data compilation, analysis, insight generation, and assisting in report development methodologies.
At Meltwater, you'll immerse yourself in an environment fostering continuous growth, where mentorship and inclusive leadership are fundamental principles rather than mere catchphrases. Collaborate with experienced colleagues and respected leaders, continually evolving alongside industry trends. Within this dynamic environment, you'll thrive within a culture emphasizing empowerment and autonomy, making significant contributions to our expanding organization's success.
What You'll Do:
This is a remote work opportunity.
- Be part of a media insights team based in Malaysia that delivers customised insight reports to Singapore clients
- Utilise our Meltwater proprietary software, G Suite Tools, Microsoft Excel and PowerPoint extensively, to cover the end-to-end process of extracting raw data and delivering reports in a practical format for clients
- Manage your portfolio of dailies/monthly/quarterly projects and ensure accurate & satisfactory output throughout the delivery process
- Acquiring and logging of data from broadcast and social media platforms, consolidating report narratives and maintaining databases
- Able to precisely summarise, translate news titles and articles from Tamil to English
- Play an integral role of working cohesively with your team to ensure all deliverables and tasks are completed in high quality and well within deadlines
- Engage in process optimization initiatives across projects
- Share and contribute best practices in quantitative and qualitative reporting techniques
- Work closely and interdependently with internal analyst teams, team leads, project managers, with a shared purpose of value-adding to the clients
Who You Are:
- Strong proficiency in Chinese and English to translate Chinese articles and clips in English
- Proficiency in additional language (Malay or Tamil) is a plus
- Able to work early hours (5.30am - 2.30pm), public holidays and weekends on some occasions based on project requirements (40-hour work week)
- Preferably Bachelor's Degree (in any discipline) with strong academic results
- Entry level or have up to 1 - 2 years of relevant working experience
- Detail-oriented: ensure data integrity, precision, and exercise vigilance in the analyses to arrive at correct conclusions
- Effective time management ability to handle time-sensitive tasks and deliverables
- Excellent in both qualitative and quantitative report writing skills
- Good communication skills and thrives in a team environment
- Have a keen interest/keep up with current affairs, mainstream media, and social media
- Proficiency in using Microsoft Excel, Microsoft PowerPoint, G Suite tools, or experience with Google Sheet formulas
- Experience in Google Apps Script is preferred, candidates with knowledge on other coding languages such as Python and R are welcome to apply too
- Knowledge of Singapore media landscape is a plus
What We Offer:
- Enjoy flexible paid time off for enhanced work-life balance.
- Comprehensive health insurance tailored for you, complete with an annual health check.
- Special discount on selected restaurants/shops through our food delivery partner.
- Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We’re proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Benefits
Health Insurance
Comprehensive health insurance tailored for you, complete with an annual health check.
Ongoing professional development opportunities
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Paid Time Off
Enjoy flexible paid time off for enhanced work-life balance.
Meltwater provides a suite of AI-powered media intelligence tools that empower organizations to glean insights from online data, enhancing their decision-making and brand strategy. Serving over 27,000 customers globally, Meltwater stands out by combining innovative technology with a deep understanding of industry narratives.
- Founded
- Founded 2001
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $240M raised
Insights Analyst