Inside Sales Specialist

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Reporting to the Inside Sales Manager, this B2B role involves managing merchant relationships and working directly with business owners, finance managers, and sales agents across Canada who wish to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.

What you'll do:

• Develop, maintain, and manage relationships with our business partners and internal stakeholders.
• Drive growth with existing Partners, focusing on reactivating underperforming accounts and expanding volume.
• Conduct outreach and follow-ups, tailoring your communication style to your audience.
• Triage dealer loan issues to the appropriate teams and ensure issues are resolved in a timely manner.
• Use expert product knowledge and sales consultation to increase partner activity.
• Regularly update partners on the Financeit program and process.
• Teach businesses how to use our set of tools to position financing and offer monthly payments.
• Ensure new employees at merchants are fully trained on the Financeit platform.
• Ensure compliance to our approval and risk requirements.
• Work closely with the Merchant Approval, Activation and Engagement teams to improve the overall sales journey.

Requirements

• 1+ years of hands-on experience in direct sales, account management, or B2B customer success.
• Strong communication and relationship-building skills, you know how to engage business owners and sales teams effectively.
• You know your way around a CRM, ideally Salesforce.
• Strong interpersonal, communication, and customer service skills, able to build rapport and handle various client needs effectively.
• Ability to multitask and meet deadlines under pressure.
• Availability between 9:00 AM and 5:00 PM EST, Monday to Friday.

Benefits

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

• An award-winning culture with a collaborative & inclusive team.

• Competitive pay and performance-based bonus:
• Annual Base salary: $55,000 - $60,000
• Variable Bonus: 67%
• On-target earnings (OTE): ~91,000-100,000

• Committed to flexible work arrangements, offering hybrid and remote workplace options.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.

Next steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Financeit is an equal opportunity employer. Accommodation is available on request for candidates taking part in all aspects of the selection process.