Inside Sales - Sales Development Representative

As the Sales Development Representative within the Inside Sales team, you will be responsible for driving lead generation and qualification of sales opportunities in Japan across new and existing customers.

You will play a key role in providing administrative sales support to the regional commercial team and external partners whilst driving operational efficiency and optimal customer satisfaction.

This position will be based in Tokyo on a hybrid basis (approx.3 days in the office) and will require strong communication skills in both Japanese and English.

What you will be doing:

Prospect new sales opportunities and qualify new leads
Collaborate closely with the Japan sales and marketing teams to plan and execute campaigns via email, phone, virtual meetings and other prospecting tools
Assist with preparation and submission of sales quotations and legal tender documents
Support order process, including verifying accounts and inventory checking
Engage in effective communication and collaboration with customers, dealers, and various internal teams
Update and maintain information in the CRM system (Salesforce)
Provide sales administrative support in the Tokyo office and warehouse as needed

Minimum Requirements:

Bachelor's degree in Biology, Biotechnology, Immunology or related field
Previous sales or customer service experience
Ability to solve problems, think strategically
Work effectively in a fast paced environment
Excellent organisational skills being able to handle conflicting priorities
Strong relationship building and active listening skills
Fluent Japanese and English language skills (written and spoken)
Working knowledge of Google Suite and MS Office applications

Preferred Skills and/or Experience:

Proven commercial experience in lifescience or NGS
Experience using a CRM (SFDC preferably) and/or prospecting tools
Familiarity with commercial business operations sales lifecycle

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About 10x Genomics

At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.

We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.

Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.

Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.

10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.

Inside Sales - Sales Development Representative

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