Inside Sales

AI overview

Provide expert guidance and support to contractors and industry professionals while ensuring exceptional customer experiences in a family-oriented environment.
Are you passionate about delivering exceptional customer experiences and growing your career in sales? Join Richards Building Supply, a family-owned and operated company with over 40 years of success! We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals. Why Join Us?
  • Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
  • Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
  • Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
  • Top-Tier Benefits:
  • Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
  • Additional voluntary benefits, including disability coverage and accident insurance.
  • Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
  • Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.
  • What You'll Do:
  • Act as a trusted advisor to customers, helping them find the right products for their projects.
  • Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
  • Collaborate with Outside Sales reps to drive sales and resolve customer needs.
  • Process orders, track inventory, and coordinate product transfers to meet customer demands.
  • Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
  • Maintain accurate records, process payments, and ensure seamless order fulfillment.
  • Qualifications:
  • 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
  • Strong computer skills (Microsoft Office, CRM experience a plus!).
  • Ability to multitask in a fast-paced environment.
  • Industry knowledge is a plus—but we’re happy to train motivated candidates!
  • Spanish-speaking skills are a strong advantage but not required.
  • Willingness to travel overnight (up to 10%).
  • Benefits:
  • 20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years).
  • Bonus Incentive program as well as Holiday bonuses and other bonus opportunities!
  • Competitive Hourly Rate with great OT potential during peak season hours.
  • Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. – 4:00 P.M.
  • Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and AD & D benefit plans.
  • Additional Voluntary benefit options available including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD& D benefit policies.
  • 401K program with a best in industry company match.
  • Opportunity for career advancement
  • Family owned, operated and focused company!
  • Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!

    Engage with our Virtual Recruiting Assistant Christine here:  https://olivia.paradox.ai/co/RichardsBuildingSupply1

    OR TEXT: RBS to : (773) 917-1760

    Req ID #ZR Rocky Mount

    Perks & Benefits Extracted with AI

    • Flexible Work Hours: Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. – 4:00 P.M.
    • Health Insurance: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.
    • Career Growth Opportunities: Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
    • Paid Time Off: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).

    Richards Building Supply is the one place where you can meet all your building material needs. We are passionate about SERVING Customers.

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