Inside Sales Representative

Proficio® is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Take a video tour of our global network of 24/7 Security Operations Centers (SOCs).

Proficio® has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services annually since 2017. MSSP Alert ranks Proficio among the top 250 global Managed Security Services Providers (MSSPs).

We have a track record of innovation. Proficio® invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and are the only company in our space with a patent for cyber risk scoring and security posture gap analysis.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood. Our prospective clients are also challenged to effectively harness technology and build hardened processes that reduce the risk of security breaches.

While Proficio® has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

Proficio's commitment to developing and promoting our team members is unparalleled in our industry. This dedication to our people enables us to deliver exceptional security services that protect our clients and drive their success.

SUMMARY

The Inside Sales & Marketing Representative is a dual role that works with closely with our field sales team to both generate leads and social media posts in direction correlation with territory growth strategies.  This role will assist with cybersecurity events and trade shows, help research and approach new targets and revenue opportunities in the marketplace, and help drive overall brand recognition of Proficio through an active social media presence.  

Responsibilities

• Inside sales activities including strategy sessions with field reps and research in the market, with the core of this function focused on approaching the market through a systematic and consistent cadence of calls, emails, and LinkedIn messaging.
• Role will work with sales reps to craft enticing messaging for both verbal and written introduction calls to potential customers.  This work will include setting a cadence for daily calls and setting a strategy for overall follow up and tracking of potential customers.
• After identifying market targets, this role will work with the marketing team to build a social media presence that speaks to the target audience.  Individual will help craft what, where, and when we post to social media!
• Once you’ve got a potential customer expressing interest, this position sets the first exploratory call with the field sales rep and will be able to participate in the entire sales process, creating a learning track to field sales rep for anyone with that interest!

Requirements

• Independent thinking is a must for this role!  You will be told what to target, but you have to be able to decide how to target.  We seek a creative thinker who can find their own solutions to the problems presented in the marketplace.
• Ability to build and execute strategy is critical to this role.  Our sales team will build a cadence and rapport with you for territory development, but they will not hand hold you through that development.  Your ability to make commission income will depend on you!
• Able to take an overall concept and turn it into a concise, executable strategy for marketing and social media presence.  We have a full portfolio of marketing materials, but this role needs to determine which of those materials are needed at each point in the sales process.
• Excellent written and verbal communication skills; ability to creatively problem solve; go-getter who can chart a course and follow through on that course!

Benefits

• Salary $70K plus KPI pay outs
• Peer training and mentoring with upward mobility
• Health, Dental and Vision plans available first of the month and other benefits available from day 1
• Unlimited Flex Time Off
• 401K plan
• Gym reimbursement
• Employee Assistance Program
• Life and Voluntary Life Insurance programs
• A culture that is flat enough for you to have a “seat at the table”, but layered enough to provide you with mentoring and support
• A place to work where security is considered a “team sport” – we work together to identify and stop cyber attacks
• Proficio is an EOE Employer
• Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy