Inside Sales Representative

About Us:

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

Position Overview:

The Inside Sales Representative will work within our men's health vertical (RexMD) and will play a crucial role in driving sales and expanding our customer base. Within this role, you will be responsible for reaching out to potential customers, understanding their needs, and offering tailored solutions that align with our product offerings. Your goal will be to convert leads into satisfied customers while maintaining a high level of customer support.

Key Responsibilities:

• Perform sales calls to potential customers who have expressed interest in RexMD’s products or who may benefit from our services
• Build and maintain strong relationships with customers by understanding their needs and providing personalized recommendations
• Meet or exceed sales targets and quotas on a consistent basis
• Accurately track and report sales activities and outcomes using CRM tools
• Provide exceptional customer support, addressing any questions or concerns customers may have during the sales process
• Collaborate with the marketing and customer service teams to improve sales strategies and customer experiences
• Stay updated on RexMD’s product offerings, industry trends, and competitor activities

Requirements

Basic Qualifications:

• Experience in sales, preferably in outside sales, inside sales or telemarketing
• Proficient in math and numbers, with the ability to calculate costs, discounts, and sales projections easily
• Proven track record of meeting or exceeding sales targets
• Experience using CRM software and other sales tools

Preferred Qualifications:

• Strong interpersonal skills with the ability to build rapport quickly with customers
• Excellent communication skills, both verbal and written
• Customer-focused with a passion for delivering top-notch service
• Self-motivated and goal-oriented
• Ability to work independently and as part of a team in a fast-paced environment

Benefits

• Pay: $22.50/hour + uncapped monthly commission
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (IRA, up to 3.5% employer-matched 401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & 9 Holidays)
• Short & Long Term Disability
• Training & Development