Inside Sales Representative- Everhope Oncology

About 2070 Health

W Health has set up India’s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech and BabyMD.

About Everhope Oncology

Everhope Oncologyis on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home. Backed by Narayana Health, one of India's leading hospital systemsand W Health Ventures, a healthcare venture capital firm, along with2070Health, a healthcare-focused venture studio, Everhope has secured $10 million in seed funding to establish a nationwide network of medical and surgical oncology facilities.

Starting in Delhi and Mumbai, Everhope plans to expand to 10 cities over the next three years, bringing expert-led early diagnosis, daycare chemotherapy, and surgical oncology to locations where patients need them most.

India faces a growing cancer burden, with over 150 million people expected to be diagnosed in their lifetime. Everhope is tackling this challenge head-on by creating strategically located centers that eliminate the logistical and emotional barriers to care.

Location: Mumbai (On-site)
Language preference: Fluent in English & Hindi. Marathi is a strong bonus.

Key responsibilities:

• Engage with leads (inbound and referral-based) and convert them into consultations or follow-up appointments
• Maintain structured communication logs on CRM systems
• Coordinate with PROs and doctors for appointment scheduling and lead updates
• Follow up with potential patients to address queries and build trust
• Explain SSO’s value proposition to patients and families professionally
• Manage inbound calls from marketing and referral channels

Performance targets:

• Monthly target for consultations scheduled and surgery conversions
• Daily lead conversion ratio and follow-up SLAs
• Accuracy of lead reporting and CRM usage

Requirements

• Fluent in English and Hindi; Marathi is a strong bonus
• Prior experience in healthcare, insurance, or education telesales preferred
• Strong verbal communication and persuasion skills
• Comfortable working with CRM tools and Google Sheets
• Ability to handle patient queries with empathy, patience and confidence