Western Integrated Technologies (WIT), a SunSource company, is an industry leading fluid power distributor and manufacturer, serving hundreds of customers worldwide. WIT is one of the largest Parker Distributors in North America, providing customers with hydraulic and pneumatic solutions. www.westernintech.com
Inside Sales Representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways the face of the company, sales representatives may do everything from answering phones to monitoring the competition, all while maintaining good customer relations and pursuing new sales opportunities.
Essential Functions
Develops and maintains relationships with potential and existing customers
Identifies and locates new customers through a variety of methods including networking and cold calls
Applies knowledge of the field and product features to match products to the needs of customers
Answers inquiries from clients concerning products, their uses, and the industry at large
Provides information, quotes, and other bid specifications to customers
Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders
Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency
Periodically prepares and reports results, status of accounts and leads to manager
Ability to handle multiple projects at once
Assist customers at the counter in a positive and professional manner
Performs other duties as assigned
Experience, Education and Skills
High School Diploma or GED is required
2+ years of experience in Customer Service
Fluid Power experience a plus
Proficient in Microsoft office (Word, Excel, Office 365, PDF, PowerPoint)
Familiar with common office equipment (Printers, Copier, Fax, etc.)
Excellent Customer Service Skills
Self-starter who works well independently
Ability to prioritize given task and work efficiently towards completing them
Detail-orientated and exceptional organizational skills
Strong problem solver and analytical thinker
Excellent written and verbal communication skills
Workday is a standard 8 hours and is spent in an office setting, sitting for extended periods of time.
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy #witassc
